As we head into the fall season, the pandemic continues to disrupt business activity in the U.S.
The severity of the disruption varies by region and industry, and many leaders are monitoring multiple leading indicators of business activity.
National business mileage activity has shifted from a plateau to a slow but steady increase over recent months. Current mileage activity remains higher than the stay-at-home phase, but incremental growth is at a much slower pace, and has not fully recovered to pre-pandemic levels. As people WorkForward, field activity is 85% higher than the week of April 5th, the lowest level of business mileage in 2020.
The remarketing expert will support the Group to further expand its consulting solutions in the area of residual value management
Residual values are key drivers of the Total Cost of Ownership for fleets, and thus have a major impact on the competitiveness of the lifecycle costs of a vehicle. Consequently, a holistic concept to manage residual values linked to a sophisticated remarketing strategy is essential for OEMs, lessors, as well as fleet operators.
“Johan has a great deal of industry expertise, which perfectly contributes to our international fleet consulting services," says Thilo von Ulmenstein, Managing Partner fleetcompetence Group. "Having worked for several major OEMs, Johan knows about the specialties of the remarketing business within the automotive industry. His deep knowledge of the sensitivities of the residual value management both for fleet suppliers and fleet operators, together with his consulting and training experience, will bring a great value to our clients.”
It’s been a tough year with COVID-19 - and everything else - but Donlen is surviving and thriving in this difficult time.
Fleets providing essential services drive more than 70 percent increase in business for top on-demand mobile fueler
San Mateo, Calif. — Oct. 22, 2020 — Booster, the #1 same-day fuel delivery service, announces the additions of Bobby Greene and Joe Levey, two established fleet and logistics management experts, to support its rapidly-growing fleet business line. Bobby Greene joins as Senior Director of Fleet and Equipment from Pilot Thomas Logistics. Joe Levey has been named Pacific Northwest Regional Operations Director and comes to Booster from DHL.
The two senior fleet positions were added in response to growing customer demand for Booster's contactless mobile fueling services since the onset of the pandemic. Since March 2020, Booster has seen an increase of more than 70 percent in weekly gallons delivered, including from essential fleets such as the San Mateo Fire Department, UPS, and Traffic Management, Inc.
Overall customer satisfaction with North American airport-based rental car companies is flat this year as airport passenger volumes have slowed dramatically during the COVID-19 pandemic.
According to the J.D. Power 2020 North America Rental Car Satisfaction Study,SM released today, customer satisfaction with airport-based rental car companies is 841 (on a 1,000-point scale), which is statistically flat compared with 2019’s record-high performance.
“As with other travel suppliers, this has been an incredibly challenging period for the car rental industry,” said Michael Taylor, travel intelligence lead at J.D. Power. “Despite these economic headwinds, the major rental car companies have been able to maintain high levels of customer satisfaction throughout the pandemic, largely through great customer service and enhanced cleaning protocols to build confidence with travelers.”
Read the press release at J.D. Power.