Customer Experience Advantages Can Build Your Business
Some companies do better than others, and it’s often because they keep a keen focus on building excellent Customer Experience.
Juice Americas Futurist Predicts Electric Vehicle Trends for 2023
After a difficult year dealing with electric vehicle (EV) availability and supply chain shortfalls, the U.S. EV market will rebound in 2023 and beyond, predicts Lars Thomsen, a world-recognized futurist speaking on behalf of Juice Americas Inc.
“The Inflation Reduction Act and high gas prices, along with a lot of new compelling products across the board, have created a new momentum for the EV adoption in the U.S.,” says Thomsen.
In parallel, Thomsen says, charging infrastructure will have to keep pace with EVs.
Hyundai Resumes Fleet Business
Hyundai halted fleet deliveries for nine months last year, resuming in October. Fleet sales to customers, such as rental-car companies and local governments, accounted for only 2% of Hyundai sales in 2022.
“We wanted to make sure our dealers were flush with vehicles” during an industrywide, ongoing inventory famine caused by a shortage of microchips, Randy Parker, the company’s CEO says. “It’s not that we don’t love our fleet customers. We felt we owed it to our dealership network to focus on retail.”
Upcoming NETS Conferences: Save the Dates!
NETS Annual Strength IN Numbers® Fleet Safety Benchmark Conference
Indianapolis, Indiana
October 11-12, 2023
Registration & more information coming soon!
Kia and Hyundai under Fire from Cities, Insurers over Too Easily Stolen Vehicles
Many older Hyundai and Kia vehicles lack a critical anti-theft device known as an engine immobilizer, and thieves know they can break rear windows without triggering an alarm system.
Thefts have become so commonplace that there are reports some major insurance providers are refusing to open new policies on affected Kias and Hyundais, while some drivers with existing coverage are paying higher and higher premiums.
Denying coverage or upping the price is becoming the common solution for many insurance agencies. Progressive generates an automatic denial message when Hyundai and Kia owners apply for an online quote in St. Louis and other disproportionately affected areas.
