You CAN Collect from Uninsured Drivers (but It’s Not Easy)
Contrary to what you might think, collecting from drivers without insurance is not impossible – it’s just very difficult.
By Steve Steinberg, CEI Manager of Loss Recovery
Recovering damages from at-fault third party drivers is one of the most powerful ways that fleets can reduce the net cost of accidents. At CEI, we’ve seen subrogation recover an amount equal to as much as 50% of a fleet’s total original repair estimates.
It’s one thing when you demand payment from a driver who’s insured, but it’s another thing altogether when it comes to collecting from drivers who are or claim to be uninsured. According to the Insurance Research Council (IRC), there are some 30 million uninsured drivers in the U.S., and if you’re in a collision with another vehicle, there’s about a one in eight chance the other driver won’t be covered.
FedEx driver charged in South Jersey road-rage incident involving school bus
A South Jersey man was criminally charged Sunday in connection with an alleged road-rage incident involving a tractor-trailer and a school bus, authorities said.
Lakewood Police Detective Lt. Gregory Staffordsmith announced that 48-year-old Sigmund Winiavski, of Maple Shade, was charged with one count of aggravated assault following a three-week investigation.
The incident, which was captured on video by a motorist, occurred Sept. 14 near the Garden State Parkway in Lakewood.
Study-Abroad Programs Address a Risk: Road Fatalities
Early on a morning in June, Shannon Marie Nuth, just shy of her 25th birthday, was returning to Antigua after spending the weekend near Lake Atitlán, Guatemala. The bus she was riding in went out of control, flipped several times and crashed.
“She was thrown from the vehicle and killed instantly,” Joseph Nuth said of his daughter, who had been studying Spanish at a non-university program to help with her volunteer work at home in Prince George’s County, Md. She had recently been accepted into a master’s degree program in counseling at the Chicago School of Professional Psychology.
Ms. Nuth fell victim to a danger that American students may not recognize in advance: the risk of being killed in a road crash while studying abroad.
Blue Dot Launches Cyan Pickup & Delivery as Part of the Geotab Marketplace
Blue Dot announced the availability of Cyan Pickup & Delivery on the Geotab Marketplace, a go-to source for top organizations requiring GPS fleet management and vehicle tracking solutions.
“Our partnership with Blue Dot equips Geotab Marketplace users with the ability to improve customer satisfaction with the unique integration of GPS time stamped delivery, pickup, and return tracking. This solution gives our customers, regardless of fleet size, the business intelligence needed to increase productivity, improve driver safety, and oversee compliance, all major business focal points for Geotab” said Neil Cawse, CEO, Geotab.
The Four Step Process for Quality Customer Service — Part 3
Diagnose and Analyze the Situation
By Mike Cieri, MSIR, Vice President of Mardac Consultants
Last month we looked at “how to calm the customer” This month lets spend some time on diagnosing and analyzing the situation.
The following four-step process can be extremely effective in handling a difficult customer:
- Be aware of your personal perceptions, biases, and reactions.
- Calm the customer with basic counseling skills.
- Diagnose and analyze the situation.
- Work with the customer to develop an action plan for solving the identified problem.
Often miscommunication occurs because not enough information has been gathered and analyzed.
