Robert Martines: Negligent Entrustment is a Bigger Problem Than Most Fleet Managers Realize
There are too many people behind the wheel of company vehicles who absolutely should not be — and that’s a recipe for disaster. Not to mention lawsuits.
Kontos Commentary from ADESA – September 2016 Edition
In the latest Kontos Kommentary, Tom Kontos, Executive Vice President, Customer Strategies and Analytics at ADESA, provides his insight and updates regarding used vehicle market conditions. To read the entire Kontos Kommentary for September 2016, visit https://www.adesa.com/kontos-kommentary.
Wheels Recognizes Midway Specialty Vehicles as First Upfit Supplier of the Year
Wheels, Inc. has recognized Midway Specialty Vehicles as the recipient of its inaugural Upfit Supplier of the Year Award for superior performance, exemplary service and innovation.
The award was presented to Midway’s executive team: Mike Violi, President; Gary Mathers, Chief Financial Officer; Russ Gilpin, Vice President of Sales; Brad Brubaker, Director Engineering; and Kathy Franklin, Executive Administration on October 4th, 2016 at the Midway facility in Elkhart, IN.
Laura Jozwiak: Delivering Clients the Results They Need
Clients need results - now more than ever. And Wheels is in the business of proactively providing the strategic direction and insights to deliver the results their clients need.
Customer Driven: ‘Just One More Thing’
We are excited about our newest monthly column “Customer Driven” which debuts this week. Authored by Laura Jozwiak, Senior Vice President of Sales and Client Relations at Wheels, Inc., her opening article is titled “Just One More – The Difference Between Average and Exceptional.”
Laura says, "What you do above and beyond the norm is what creates customer loyalty, trust and superior service. Some of the best service organizations understand this and engage their culture accordingly. Many of us are continuously looking for ways to impress and dedicate themselves to the client experience. It often can be just that one more thing that takes us from average to exceptional."
After I read Laura's column, I thought about the "one more thing" I could do, and I did it!
Janice Sutton
Editor in Chief
