By Ed Dubens, CEO & Founder, eDriving
What would you do if a customer phoned you from their cell phone when driving?
One of my clients shared a story recently about a customer calling their “Customer Success Team” while driving. The representative taking the call politely said, “I’m sorry, it is against our company policy to talk to callers who are driving. Please call back when you’re not driving.”
By Mark Boada, Executive Editor
One of the biggest safety challenges for pooled fleets is monitoring and assessing their drivers’ behavior, both over the long-term and in real time.
Now, there’s an ingenious safety device that can accomplish that, and much more. Introducing Raven by Klashwerks, a double-facing, streaming dashcam and telematics device that uses facial recognition to identify the driver piloting the vehicle.
With two recent sizable strategic acquisitions, it’s a time of growth and change at Auto Driveaway.
Hyundai and its partner WayRay unveiled on Tuesday a prototype for a holographic head-up display system at the 2019 Consumer Electronics Show.
The new system projects functions usually reserved for infotainment screens or gauge clusters–navigation, for one–on the windshield. Unlike a traditional head-up display, which reflects images from an LCD screen, the images projected on the windshield are dedicated graphics blended visually with the road ahead. The system doesn't require that drivers wear any sort of augmented reality glasses to see the graphics.
Read the article at The Car Connection.
If you want to be a fleet expert today, it will likely involve bringing in other experts.