Great Advice for Newcomers to Fleet
Some good advice for newcomers to fleet: get to know your suppliers, and don’t be afraid to ask for their help.
Having the Mechanics Come to You is a Huge Timesaver
This innovative company was created to bring the mechanics to consumers and save them money, and now they’ve shifted their focus to fleets.
The Mint on the Pillow — CX of Microinteractions
By Wendy Eichenbaum
Imagine you’re on a business trip. You return to your hotel room exhausted after a long day of meetings. You look across the room to see a light on by your bed, the sheets turned down, and a chocolate mint on your pillow. It’s just a mint, or is it?
It’s the little details that people remember. People don’t tell their friends that the room was clean or that the bathroom had enough towels. But they will pass on the memory that made the experience special and out of the ordinary. These little details are microinteractions, just one action or moment. One alone can be memorable. Added up, they can define a world-class experience.
Is the Fuel Tax Destined to be Replaced? What It Could Mean for Fleet Electrification
By Mark Boada, Executive Editor
There’s more talk across America these days that the federal and state fuel taxes that are used to keep our highways and bridges in shape be replaced by another, more reliable source of funding: a Vehicle Miles Travelled (VMT) tax, also referred to as a mileage-based user fee.
I, for one, like the idea of replacing the current federal and state fuel tax scheme with a mileage-based user fee, and believe it’s inevitable.
Used Car Payments Hit Record $400 Per Month as Prices Top $20,000
Americans are spending more than ever for used cars. At $20,084, the average price was up 3.5 percent from the same period a year earlier and up nearly 19 percent from five years earlier.
A shift in preferences toward larger vehicles — namely, SUVs and pickups — is one reason why average prices are moving higher. Passenger cars, which are falling out of favor, are typically sold for lower prices.
Read the article at Detroit Free Press.
