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Ditch the Downtime Blues

Managing repairs is a pain for every fleet manager. What if there was a platform that could automate the entire process? Enter ServiceUp.

Dive into the ServiceUp story with Andy Klobnock, COO, as he shares what inspired the company’s journey and what sets it apart from traditional fleet repair platforms. 

 

NAFA Opens Registration for Annual 2024 Institute & Expo

NAFA Fleet Management Association (NAFA), the vehicle fleet industry’s largest membership association, is pleased to announce that registration is open for NAFA 2024 Institute & Expo (I&E).

This conference is the industry’s largest gathering of fleet and mobility professionals, convening April 22-24, in San Antonio, TX. Attendees can now register at www.nafainstitute.org.

“NAFA I&E is not just a gathering of fleet professionals, but a confluence of innovation, inspiration, and industry transformation,” said Bill Schankel, CAE, NAFA CEO. “In these halls, we don’t just discuss the future of fleet management – we shape it.”

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Dash Cams in Fleet Vehicles are Key to Avoiding Nuclear Verdicts, Risk Managers Say

Cameras showing the driver and another facing forward can be the keys to avoiding nuclear verdicts after auto and truck crashes.

By placing cameras in all company vehicles, connected software can alert the company office when a driver appears distracted, sleepy or is texting on his or her cell phone. Distracted driving continues to be a major factor behind crashes, nationwide.

The camera video will let the business and its insurer see if the company driver is actually at fault, which can lead to early settlement efforts before a case goes to trial. The cameras may show what really happened and that the employee was not at fault.

via Insurance Journal

 

J.D. Power 2023 SSI Study: Happy Days Seem Here Again for New Vehicle Buyers

By Dave Bean, Editor, FMW

With new vehicle prices down and dealer inventory up, it seems that a lessening of the most dire ramifications of the pandemic have translated into improved customer purchase process scores, at least according to the recently released J.D. Power 2023 U.S. Sales Satisfaction Index (SSI) Study.

“The improved level of vehicle inventory and the easing of upward pressure on prices are the driving factors in sending sales satisfaction back in a positive direction,” said Chris Sutton, vice president of automotive retail at J.D. Power.

The study also revealed, however, that despite the high profile and improving sales of electric vehicles, they trail conventional fossil-fuel powered vehicles in overall purchase process satisfaction, whether in Mass Market or Premium segments.

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Work Fleet Forum Breaks Records in Las Vegas

By Tod Trousdell, Fleet Marketing Consultant and Partner/RobertsTrousdell Communications

The Work Fleet Forum, a live event unlike any other in our field, just concluded its tenth annual program, its first Forum in Las Vegas, with a record number of fleet leaders and suppliers.

Besides education and networking, the Work Fleet Forum is unique in how it allows fleet managers to source their product and service needs in one visit. Instead of an expo, buyers can do deep-dives with suppliers in private, mutually-arranged meetings, without distractions.

Bill Bishop, SVP of Sales and Marketing at FLD, said the Forum gives them the best opportunity anywhere for guaranteed interactions with qualified buyers, and it has brought them some of their best accounts in the years they’ve been coming.

My own thoughts? Perhaps more than anything, I was impressed with the interactive nature of Work Fleet Forum and the camaraderie that blossomed between fleet leaders and service providers.

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FLEET VIDEOS
One Expert’s Take on Game-Changing Technologies Over the Years
Staying Involved with NAFA Throughout the Year
People. Connection. Promises.
How to Deal with Vehicle Planning and Ordering Challenges
Why Fleets Should Consider Reimbursement
Preventive Maintenance with Zero Downtime
Moventum Helps Clients Solve Their Biggest Challenges
CRASH-FREE CULTURE®
Distracted Driving Isn’t a Technology Problem—It’s a Human One
Distracted Driving Isn’t a Technology Problem—It’s a Human One
CUSTOMER DRIVEN
First Quarter Reflection: Reset, Realign, Execute
First Quarter Reflection: Reset, Realign, Execute
ED PIERCE: FLEET MARKETING
A Call to Action: Why Case Studies Close More Deals Than Product Brochures
Why Case Studies Close More Deals Than Product Brochures
Electric Vehicles
WEX® Grows EV Charging Network with Greenlane, Synop, and QuickCharge CPO Integrations
WEX Grows EV Charging Network with Greenlane, Synop, and QuickCharge CPO Integrations
FLEET ASSET MANAGEMENT
The Fleet Lifecycle Begins with Strategy
The Fleet Lifecycle Begins with Strategy
FLEET PRO FOCUS
Fleet Pro Focus: Jeff Cunningham, RUD Fleet
Fleet Pro Focus: Jeff Cunningham, RUD Fleet
FLEET SPECTATOR
AFLA Membership Growth: Mary Saunders on Engagement, Volunteerism, and the Value of Connection
AFLA Membership Growth: Mary Saunders on Engagement, Volunteerism, and the Value of Connection
Globally Speaking
Climate Risk is Changing the Speed and Direction of Electrification for Automakers
IN THE PUBLIC INTEREST
Beyond Right-to-Repair: Why Fleet Managers Should Be Watching H.R. 7389
Beyond Right-to-Repair: Why Fleet Managers Should Be Watching H.R. 7389
SAFETY & RISK
Beyond the Dashcam: How InsureVision Is Turning Video Into Fleet Risk Intelligence
Beyond the Dashcam: How InsureVision Is Turning Video Into Fleet Risk Intelligence
WIFM: WOMEN IN FLEET MANAGEMENT
Remember to Sign-up for the WIFM Mentorship Program!
Remember to Sign-up for the WIFM Mentorship Program!
WORK TRUCK FORUM
JBF Consulting Identifies “Implementation Integrity Gap” at Root of Logistics Underdelivery
JBF Consulting Identifies ‘Implementation Integrity Gap’ at Root of Logistics Underdelivery
FMW FEATURES
The Fleet Manager's Breaking Point: Why AI Must Do More Than Advise
The Fleet Manager’s Breaking Point: Why AI Must Do More Than Advise
Lowering Costs, Gaining Control: Why Propane Autogas is the Fleet Industry’s Solution
Lowering Costs, Gaining Control: Why Propane Autogas is the Fleet Industry’s Solution Hidden in Plain Sight
Improving Productivity with AI: Turning Fleet Data into Faster Decisions
Improving Productivity with AI: Turning Fleet Data into Faster Decisions
Fleet Operations Are Changing - The Industry Needs to Evolve With Them
Fleet Operations Are Changing – The Industry Needs to Evolve With Them
What Summer Holiday Travel Reveals About the Growing Identity Fraud Challenge
What Summer Holiday Travel Reveals About the Growing Identity Fraud Challenge
Recent Posts
  • Why Case Studies Close More Deals Than Product Brochures
  • AFLA Membership Growth: Mary Saunders on Engagement, Volunteerism, and the Value of Connection
  • The Fleet Manager’s Breaking Point: Why AI Must Do More Than Advise
  • Beyond Right-to-Repair: Why Fleet Managers Should Be Watching H.R. 7389
  • The Fleet Lifecycle Begins with Strategy
  • WEX Grows EV Charging Network with Greenlane, Synop, and QuickCharge CPO Integrations
  • Free NAFA Webinar on Thursday: Preparing for Natural Disasters
  • Why Continuous Damage Tracking Is Replacing Periodic Fleet Inspections
  • California Just Became the Best Place to Buy a Brand-New EV
  • Four More Models Take Home Top Safety Pick+ Awards in Latest IIHS Ratings
ASSOCIATION NEWS
AFLA Membership Growth: Mary Saunders on Engagement, Volunteerism, and the Value of Connection
How AFLA Is Positioning Itself for the Future of Fleet Mobility
Last Chance to Save: Register for NAFA’s Maintenance Workshop
‘Raise Your Hand and Get Involved’
NAFA Names 2026 Class of Fellows, Honoring Leaders in Fleet Management
Award Winners Honored at NAFA I&E
2026 NAFA I&E Seeks to Change Perceptions, Invigorate Fleets
TECHNOLOGY
The Fleet Manager’s Breaking Point: Why AI Must Do More Than Advise
All New Cars in the EU Now Need to Have a Camera Aimed at the Driver’s Face in the Latest Privacy Nightmare
The Grid Was Melting Down in Last Week’s Heat – Until EVs Came to the Rescue
Improving Productivity with AI: Turning Fleet Data into Faster Decisions
Hyundai Unveils New ‘Plasma Care UVC’ Cabin Sanitizer
Fleet Operations Are Changing – The Industry Needs to Evolve With Them
AI-Powered Vehicle Inspections Move Beyond the Checklist
CONFERENCES & WEBINARS
For The Leaders In The Room
2026 NETS Strength IN Numbers Conference: Early Bird Rates!
AFLA 2026 – Keynotes Announced!
Private Fleets Flex at National Private Truck Council Conference
Free NAFA Webinar: Manage Your Fuel Cost Volatility
Registration Now Open for NETS Annual Conference
Early Bird Pricing for AFLA 2026 – Ending June 1
INDUSTRY ANNOUNCEMENTS
Fleets: Preparing for Natural Disasters
Union Leasing Becomes Moventum Fleet Management as 70-Year Company Accelerates into Next Phase
Fleetio Wins Innovations Award at NAFA’s 2026 Institute & Expo
WIFM is heading to NAFA!
Cox Automotive Unveils Cox Fleet, Setting a New Standard for Fleet Uptime Nationwide
AFLA Canadian Fleet Professional of the Year Award: Nominations Open!
NAFA Webinar: Kickoff the 2026 100 Best Fleets Contest on December 4!

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