Connecting Your Vehicles to Lower Costs is as Easy as 1-2-3
Element’s Connected Data solution brings together critical vehicle data to drive greater fleet productivity and cost savings.
- Choose the level of visibility to your data – as much or as little as you need – odometer readings, maintenance diagnostic codes, location information, unsafe driving events and more.
- Retrieve vehicle data that is seamlessly integrated into Element systems through OnStar or a simple plug-and-play device.
- Take action on your vehicle data with the help of our consultants to improve fleet productivity, lower costs and keep your drivers safe.
Theft of Personal Information may be Accelerated by Autonomous Vehicles
StateScoop
The introduction of self-driving technology will bring many benefits to society, but at what cost to the security of digital assets and information?
Cybersecurity will be challenged to find new ways to protect a city's infrastructure and its inhabitants personally identifiable information (PII).
"One study found only 6 percent of U.S. city and regional transportation plans address the potential effects of driverless technology. Government involvement in this technological and societal shift is growing. The SELF DRIVE Act is steering its way through the U.S. Congress."
Read more of the original article at StateScoop.
Our ‘Two Selves’ Shape the Customer Experience
By Wendy Eichenbaum
Nobel Prize winner Daniel Kahneman, psychologist and founder of Behavioral Economics, says that we have Two Selves: the Experiencing self and the Remembering self.
The Experiencing self lives continuously, where the psychological present is about 3 seconds long. Most of these experiences don’t leave a trace. The Remembering self makes sense of our experiences and forms a story. According to Kahneman, “What defines a story are changes, significant moments and endings."
This choice of memories has huge implications for the customer experience. Imagine that you develop billing software. You roll out a new version that changes the invoice task flow. As a result, many customers cannot find the invoice statement at the end of the task. They call tech support, and get a quick answer: the system placed the statement in a new folder. The problem is solved.
However, the next time you revise the software, what will your customers remember?
Wheels Results+ Fleet Summit Showcases Client Success
Wheels, Inc. hosted a successful 2017 Results+ Fleet Performance Summit October 25-26 in Chicago.
The annual Summit brought together more than 100 Wheels clients to showcase fleet management success stories, network and share best practices with peers.
The open forum allows clients to hear first-hand about initiatives their peers have taken and receive direct feedback to their questions. “It’s wonderful to see the level of engagement, collaboration and partnership between our account teams and our clients, and to celebrate the improvements they have achieved together,” said Suresh Rajapakse, Vice President of Client Relations at Wheels.
During the Summit Wheels recognized 20 clients who achieved notable recent successes in the five Results+ optimal fleet categories: Total Cost Management, Fleet Administration & Ease, Risk Mitigation, Integration & Control and Driver Productivity & Satisfaction.
Certification Takes Fleet Managers to the Next Level
NAFA President Bryan Flansburg shares a personal story on how getting his CAFM was a major step that truly moved his career forward.
