CNW Research’s Retail Automotive Summary
Art Spinella CNW Research President Retail Automotive Summary – June 2012 Used vehicle days’ supply had slight increase this month as dealers struggle to find balance between what they’re paying at wholesale and what public is willing to spend on vehicle; Softer gasoline prices made economy cars more of a drag on sales. June Looking […]
Kia’s David Carp on the Influence of Rental Risk Units on the Market
Rental risk units are playing a very important role in used vehicle market forces, says David Carp, Director of Fleet and Remarketing, Kia Motors America. Carp was one of the speakers earlier this month at the Finished Vehicle Logistics on a panel chaired by Automotive Digest’s Chuck Parker. With high residuals and incentives being lowered, […]
Customer Experience Insights
Fleet Management Weekly is pleased to be bringing you “Customer Experience Insights,” an exciting new series of articles by author Jeofrey Bean based on his book The Customer Experience Revolution – How Companies Like Apple, Amazon, and Starbucks Have Changed Business Forever. Each article will highlight critical management decisions, best practices and insights for you […]
PHH Wins ‘Customer Experience’ Awards; UK Fleet Safety Awards; Congratulations, New CAFMs; Management Exposed!
PHH Arval Wins Two Awards for Customer Experience PHH Arval was recently recognized by two organizations for its innovations in customer experience.The company earned the 2012 Customer Experience Innovation Award from the Customer Experience Professionals Association (CXPA) and was honored as a Bronze Stevie Award winner from the American Business Awards. PHH Arval won the […]
Edmunds 15 Best Used Cars
It’s not been a great year for used car buyers. Prices have been soaring because of inventory shortages – in large part because with fewer new cars sold during the recession there are now fewer new cars entering the “previously owned” vehicle market. So, what’s best?
