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The Power of Customer-Driven Leadership

By Laura Jozwiak, Chief Client Officer, Wheels

Excellent customer service begins with exceptional leadership—leaders who place mirrors around people, allowing them to see their reflections and discover their inner strengths and talents.

This approach fosters lasting confidence and creates a nurturing environment where individuals can thrive and deliver extraordinary customer service.

I have personally experienced the power of a customer-driven leader. Years ago, a leader in my life held up a mirror for me—allowing me to see my potential, even when I couldn’t yet believe in it myself. That moment changed everything.

READ MORE

 

Why Don’t EVs Come with Spare Tires?

We know spare tires are important. So why are automakers ditching them?

First, there's an industry-wide movement away from them, regardless of powertrain. One of the reasons why this is happening: Spare tires are extra weight. Weight hurts fuel economy. And automakers have strict fuel economy targets to meet.

That also applies to EVs, where reducing weight can help companies advertise higher ranges. EVs are also ditching spares due to space constraints, says Robby DeGraff, manager of product and consumer insights at research firm AutoPacific.

"Tire technology and roadside assistance are strong enough today that it allows us to prioritize everyday things our drivers want," Shad Balch, director of communications for Chevrolet said via email.

via InsideEVs

 

LEGEND Unveils BedBoss: The First-Ever Structural Floor for Pickups

Legend is proud to announce the launch of BEDBOSS™, a game-changing structural bed floor designed to provide superior protection and secure cargo management for half-ton pickup trucks.

Whether you're a fleet operator, off-road enthusiast, or contractor, BEDBOSS™ delivers the structural support your truck bed needs—without the hassle of drilling!

BEDBOSS™ is a no-drill, structural floor that reinforces truck beds, adds multiple flexible tie-down points, and enhances cargo security. Built from industrial-grade steel and a thick 19mm composite floor.

READ MORE

 

AI and Fleets: Everything is About to Change

By Ian Gardner, CEO, EVAI

AI outpaces any foundational innovation before it and no industry will remain untouched. Legacy companies, built on human-driven efficiencies over decades, are now confronted with digital tools that can rewrite the playbook overnight.

Industries that have historically lagged in tech adoption, such as commercial transportation and fleet management, are particularly vulnerable as AI-powered disruptors reinvent entire sectors of the economy.

The fleets of the future will be more than electric, autonomous, or connected. They will be AI-optimized, AI-managed, and AI-driven, achieving previously unimaginable levels of efficiency and profitability.

READ MORE

 

Motus Extends Reach with Strategic Acquisition of Everlance

Motus, an industry leader in vehicle reimbursement and risk mitigation for businesses with employees that actively drive for work, announced the acquisition of Everlance, a mileage and expense tracking solution for small businesses, teams, and sole proprietors.

The acquisition further strengthens Motus’ ability to provide trusted and innovative reimbursement solutions for companies of all sizes, supporting every kind of employee who drives as a part of their job.

The complementary offerings will enable Motus to serve the broadest range of companies with solutions that range from highly tailored and integrated to self-installed and self-managed.

READ MORE

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FLEET VIDEOS
Moventum Helps Clients Solve Their Biggest Challenges
AFLA’s Membership Sees Steady Growth and Strong Engagement
How to Deal with Vehicle Planning and Ordering Challenges
Fixing Tolling for Fleets
AFLA’s Greatest Strengths and Opportunities
A Story of Safety and Driver Risk Management
Company Cars or Reimbursement? Which is Best for Your Fleet?
CRASH-FREE CULTURE®
Distracted Driving Isn’t a Technology Problem—It’s a Human One
Distracted Driving Isn’t a Technology Problem—It’s a Human One
CUSTOMER DRIVEN
First Quarter Reflection: Reset, Realign, Execute
First Quarter Reflection: Reset, Realign, Execute
ED PIERCE: FLEET MARKETING
A Call to Action: Google's New Rules May Actually Favor Fleet Industry Marketing Specialists
Google’s New Rules May Actually Favor Fleet Industry Marketing Specialists
Electric Vehicles
America’s Heavy EV Problem May End with Drivers Paying More
FLEET ASSET MANAGEMENT
5 Ways FLD Helps Fleets Reduce Risk
5 Ways FLD Helps Fleets Reduce Risk
FLEET PRO FOCUS
Fleet Pro Focus: Shaefer Schuetz, City Rent A Truck
Fleet Pro Focus: Shaefer Schuetz, City Rent A Truck
FLEET SPECTATOR
Why the Traditional Vehicle Ordering Cycle No Longer Works
Why the Traditional Vehicle Ordering Cycle No Longer Works
Globally Speaking
Climate Risk is Changing the Speed and Direction of Electrification for Automakers
Climate Risk is Changing the Speed and Direction of Electrification for Automakers
IN THE PUBLIC INTEREST
DASH Breaks Ground on DC Metro Region’s First On-Route Electric Bus Chargers
DASH Breaks Ground on DC Metro Region’s First On-Route Electric Bus Chargers
SAFETY & RISK
IMPROVLearning: How Comedy, Behavioral Science and AI Improve Fleet Safety
IMPROVLearning: How Comedy, Behavioral Science and AI Improve Fleet Safety
WIFM: WOMEN IN FLEET MANAGEMENT
Remember to Sign-up for the WIFM Mentorship Program!
Remember to Sign-up for the WIFM Mentorship Program!
WORK TRUCK FORUM
JBF Consulting Identifies “Implementation Integrity Gap” at Root of Logistics Underdelivery
JBF Consulting Identifies ‘Implementation Integrity Gap’ at Root of Logistics Underdelivery
FMW FEATURES
Improving Productivity with AI: Turning Fleet Data into Faster Decisions
Improving Productivity with AI: Turning Fleet Data into Faster Decisions
Fleet Operations Are Changing - The Industry Needs to Evolve With Them
Fleet Operations Are Changing – The Industry Needs to Evolve With Them
What Summer Holiday Travel Reveals About the Growing Identity Fraud Challenge
What Summer Holiday Travel Reveals About the Growing Identity Fraud Challenge
How Agentic AI is Redefining Operational Momentum in the Wholesale Ecosystem
How Agentic AI is Redefining Operational Momentum in the Wholesale Ecosystem
Staying Ahead of Fuel Misuse and Problems
Staying Ahead of Fuel Misuse and Problems
Recent Posts
  • Why the Traditional Vehicle Ordering Cycle No Longer Works
  • IMPROVLearning: How Comedy, Behavioral Science and AI Improve Fleet Safety
  • Improving Productivity with AI: Turning Fleet Data into Faster Decisions
  • How AFLA Is Positioning Itself for the Future of Fleet Mobility
  • Keep Every Heavy-Duty Maintenance Inspection on Track — Free Fullbay Checklist
  • Last Chance to Save: Register for NAFA’s Maintenance Workshop
  • Google’s New Rules May Actually Favor Fleet Industry Marketing Specialists
  • National Safety Council Projects Increased Traffic Crash Risk during Fourth of July Weekend
  • Gain Data-Driven Insights into Commercial Vehicle Market Trends at Executive Leadership Summit
  • License Plate Cameras Are About to Start Tracking a Lot More Than Just Your Car
ASSOCIATION NEWS
How AFLA Is Positioning Itself for the Future of Fleet Mobility
Last Chance to Save: Register for NAFA’s Maintenance Workshop
‘Raise Your Hand and Get Involved’
NAFA Names 2026 Class of Fellows, Honoring Leaders in Fleet Management
Award Winners Honored at NAFA I&E
2026 NAFA I&E Seeks to Change Perceptions, Invigorate Fleets
NAFA Announces Lineup for Media Day at I&E 2026: Industry Leaders to Showcase the Latest Innovations
TECHNOLOGY
Improving Productivity with AI: Turning Fleet Data into Faster Decisions
Fleet Operations Are Changing – The Industry Needs to Evolve With Them
AI-Powered Vehicle Inspections Move Beyond the Checklist
Motive’s New Workforce Capabilities Aim to Improve Performance, Automate Rewards
AI + Human Insight: Why Fleet Leaders Need Both to Win in 2026
NTSB Finds Automation Overreliance Contributed to Two Fatal Ford BlueCruise Crashes
New AI Assistants Automate Fleet Data Analysis, Decision Making and More
CONFERENCES & WEBINARS
2026 NETS Strength IN Numbers Conference: Early Bird Rates!
AFLA 2026 – Keynotes Announced!
Private Fleets Flex at National Private Truck Council Conference
Free NAFA Webinar: Manage Your Fuel Cost Volatility
Registration Now Open for NETS Annual Conference
Early Bird Pricing for AFLA 2026 – Ending June 1
NAFA Online Seminar: Essentials of Fleet Management
INDUSTRY ANNOUNCEMENTS
Union Leasing Becomes Moventum Fleet Management as 70-Year Company Accelerates into Next Phase
Fleetio Wins Innovations Award at NAFA’s 2026 Institute & Expo
WIFM is heading to NAFA!
Cox Automotive Unveils Cox Fleet, Setting a New Standard for Fleet Uptime Nationwide
AFLA Canadian Fleet Professional of the Year Award: Nominations Open!
NAFA Webinar: Kickoff the 2026 100 Best Fleets Contest on December 4!
Join NAFA’s Free Fleet 101 Live Course

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