Today's Modern Mobile Workers face a variety of challenges, whether they're driving a fleet vehicle, or being reimbursed for driving their own. Luckily, there are some great technologies out there to help them out.
By Jeofrey Bean
Customer experience leadership: Failure is a regular part of the learning process for innovation
Companies that will lead The Fleet Customer Experience Revolution will be committed to surpassing great customer service, special pricing and customer satisfaction. They will do so with purpose-built customer experience and the desired user experience within it. The leaders will be the ones with that energizing edginess from testing the limits of innovation on the customer experience continuum. They are the ones to set expectations of what customer experience should be, regardless of industry.
On Wednesday, January 21, GPS Insight is sponsoring webinar with Business Coach Marjorie Geiser speaking on "3 Essentials to a Compelling Online Presence." Topics include using a real website, and learning how to make simple changes that can produce dramatic results that attendees can easily implement without having to learn code or hire a marketing team.
By Mike Sheldrick, Senior Editor
Consumers demanding a role in creating lives within vehicles
Time was when control of the “automotive ecosystem,” went mostly one way. The all-powerful OEMs designed and built cars, with some minimal inputs from consumers, and unloved regulations promulgated by government (e.g. safety and fuel-efficiency). To be sure, consumers could, at least, vote with their dollars. Fins, smaller fins, etc.
But in a new study of the global auto industry, "Automotive 2025: Industry Without Borders,” IBM’s Institute for Business Values predicts that a new industry identity is emerging — more open, inclusive and without borders between itself, consumers and the complementary industries within the automotive ecosystem. "Welcoming this transformation can result in benefits the likes of which haven’t been seen since the automated assembly line," according to Alexander Scheidt, Global Automotive Industry Leader, IBM Global Business Services.
The movement toward alternative-energy vehicles received another push when Honda unveiled a hydrogen-powered car it aims to begin selling in March 2016 in Japan.
While much of the attention on alternative powertrains has focused on electric vehicles — thanks to the success of Tesla’s Model S and the potential of General Motors’ second-generation Chevy Volt (and its concept, 200-mile-range Bolt) — the future is far from set in terms of what may eventually challenge the internal-combustion engine.
Automakers gathering in Detroit for the city’s annual car show have a range of wares for the alternative-energy shopper: hydrogen fuel cells, compressed natural gas, and hybrid or fully electric vehicles.