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What Gets Your Road Rage Roaring?

We’ve all had one of those moments, cruising down the road and running up on another driver whose behavior gets us grinding our teeth. But what are the most infuriating behaviors likely to set off a bout of road rage?

Texters top the list, according to a study of 1,000 American motorists by GfK, with tailgaters and “left lane hogs” close behind. The researchers also looked at the sort of in-car behavior likely to set us into a rage, and found that the familiar back-seat driver tops the list.

The study also found that New York City drivers are considered the country’s rudest, with motorists in Los Angeles coming in a distant second.

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CEI Promotes Brian Kinniry to Senior Director of Strategic Services

The CEI Group, Inc. (CEI) has announced the promotion of Brian Kinniry to senior director of strategic services.

Mr. Kinniry is a 10-veteran with CEI, having served as a strategic account services team leader and manager of risk and safety solutions. In his new role, he will be responsible for leading the company’s innovation and technology integration initiatives related to driver safety programs.

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Winners and Winners!

Congratulations to Hans Damen and Bart Vanham! Founders of TCO Forecast Solutions, comprising TCOPlus and FleetVision, these gentlemen just sold their company to the highly-respected international service corporation TÜV SÜD. In this week’s issue, we talk with them about the sale – and what it means to their current and future clients. And to them.

Experts in customer experience and user experience, Jeof Bean and Wendy Eichenbaum are our featured columnists this week. Jeof asserts that Wall Street rewards customer experience leaders, and Wendy tells us exactly how to create a Customer Journey Map to become one of those admired leaders. Jeof teaches this at UC San Diego, and Wendy at Cal State Fullerton -- we’re very happy to have them share the latest ideas with our readers.

Enjoy this issue. And do make sure that you check in with FleetManagementWeekly.com for daily updates.

Janice Sutton
Executive Editor

 

Lightweight Large Diameter CNG Cylinder Offers Superior Fast-Filling Efficiency

Worthington Industries, Inc. has expanded its line of compressed natural gas (CNG) cylinders with a new lightweight, large diameter, 26.2- inch model. The new large diameter cylinder was introduced at the 2015 Alternative Clean Transportation (ACT) Expo in Dallas earlier this month.

This is the Company’s largest Type III CNG cylinder, with the benefit of providing superior fast-fill efficiency. The inner aluminum liner dissipates heat during fast-filling, allowing for an additional 15 to 25 percent more fuel storage compared to Type IV cylinders of similar size.

Ideal for Class 8 heavy-duty and refuse trucks, these large diameter cylinders will fill to rated capacity making longer routes possible. As with all Worthington Type III cylinders, the aluminum inner liner provides an added safety feature, by reducing the risk of flex or fracture in the outer composite reinforcement if an impact occurs.

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What Does Driver Monitoring Really Mean?

In order for driver monitoring to be effective, it needs to be consistent and frequent -- and it also needs to have the ability to be federally compliant.

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FLEET VIDEOS
Moventum Helps Clients Solve Their Biggest Challenges
AFLA’s Membership Sees Steady Growth and Strong Engagement
How to Deal with Vehicle Planning and Ordering Challenges
Fixing Tolling for Fleets
AFLA’s Greatest Strengths and Opportunities
A Story of Safety and Driver Risk Management
Company Cars or Reimbursement? Which is Best for Your Fleet?
CRASH-FREE CULTURE®
Distracted Driving Isn’t a Technology Problem—It’s a Human One
Distracted Driving Isn’t a Technology Problem—It’s a Human One
CUSTOMER DRIVEN
First Quarter Reflection: Reset, Realign, Execute
First Quarter Reflection: Reset, Realign, Execute
ED PIERCE: FLEET MARKETING
A Call to Action: Google's New Rules May Actually Favor Fleet Industry Marketing Specialists
Google’s New Rules May Actually Favor Fleet Industry Marketing Specialists
Electric Vehicles
NHTSA Launches Commonsense Updates to Brake Pedal Requirements for AVs
FLEET ASSET MANAGEMENT
5 Ways FLD Helps Fleets Reduce Risk
5 Ways FLD Helps Fleets Reduce Risk
FLEET PRO FOCUS
Fleet Pro Focus: Shaefer Schuetz, City Rent A Truck
Fleet Pro Focus: Shaefer Schuetz, City Rent A Truck
FLEET SPECTATOR
Why the Traditional Vehicle Ordering Cycle No Longer Works
Why the Traditional Vehicle Ordering Cycle No Longer Works
Globally Speaking
Climate Risk is Changing the Speed and Direction of Electrification for Automakers
Climate Risk is Changing the Speed and Direction of Electrification for Automakers
IN THE PUBLIC INTEREST
DASH Breaks Ground on DC Metro Region’s First On-Route Electric Bus Chargers
DASH Breaks Ground on DC Metro Region’s First On-Route Electric Bus Chargers
SAFETY & RISK
IMPROVLearning: How Comedy, Behavioral Science and AI Improve Fleet Safety
IMPROVLearning: How Comedy, Behavioral Science and AI Improve Fleet Safety
WIFM: WOMEN IN FLEET MANAGEMENT
Remember to Sign-up for the WIFM Mentorship Program!
Remember to Sign-up for the WIFM Mentorship Program!
WORK TRUCK FORUM
JBF Consulting Identifies “Implementation Integrity Gap” at Root of Logistics Underdelivery
JBF Consulting Identifies ‘Implementation Integrity Gap’ at Root of Logistics Underdelivery
FMW FEATURES
Improving Productivity with AI: Turning Fleet Data into Faster Decisions
Improving Productivity with AI: Turning Fleet Data into Faster Decisions
Fleet Operations Are Changing - The Industry Needs to Evolve With Them
Fleet Operations Are Changing – The Industry Needs to Evolve With Them
What Summer Holiday Travel Reveals About the Growing Identity Fraud Challenge
What Summer Holiday Travel Reveals About the Growing Identity Fraud Challenge
How Agentic AI is Redefining Operational Momentum in the Wholesale Ecosystem
How Agentic AI is Redefining Operational Momentum in the Wholesale Ecosystem
Staying Ahead of Fuel Misuse and Problems
Staying Ahead of Fuel Misuse and Problems
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ASSOCIATION NEWS
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TECHNOLOGY
Hyundai Unveils New ‘Plasma Care UVC’ Cabin Sanitizer
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Fleet Operations Are Changing – The Industry Needs to Evolve With Them
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CONFERENCES & WEBINARS
2026 NETS Strength IN Numbers Conference: Early Bird Rates!
AFLA 2026 – Keynotes Announced!
Private Fleets Flex at National Private Truck Council Conference
Free NAFA Webinar: Manage Your Fuel Cost Volatility
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NAFA Online Seminar: Essentials of Fleet Management
INDUSTRY ANNOUNCEMENTS
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WIFM is heading to NAFA!
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NAFA Webinar: Kickoff the 2026 100 Best Fleets Contest on December 4!
Join NAFA’s Free Fleet 101 Live Course

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