Save the Date: March 9-11, 2016
Topic: The Keys to Implementing a Global Fleet Safety Program
Companies with multi-national fleets know that a global fleet safety program is the best assurance of lower accident costs, less risk of negligent entrustment liability, and fewer high-risk drivers. They also know the many obstacles in implementing a program. This year’s Global Fleet Driver Management Workshop brings together top safety experts to explain how any company can successfully implement a global fleet safety program.
Learn more about the Global Fleet Driver Management Workshop
If you're one of the many folks who's criticized federal agencies for being behind the times on auto issues, we've got good news. The feds have heard you, and they've got a three-point plan to bring themselves -- and automakers -- up speed. For a while, it seemed as if there wasn't much love for the auto industry or the agencies that regulated it.
In the wake of the Great Recession, car sales hit the skids, and automakers were criticized for not being nimble enough to adapt to a rapidly changing marketplace. Some companies declared bankruptcy, like General Motors and Chrysler (now Fiat Chrysler, thanks to its restructuring). Others shed brands, as Ford did.
By Jeofrey Bean
Make it easy for people to learn about your business and real customers to advocate for it.
People using social media have made customer experience more important than ever. People can share the experiences they have with your company before, during and after they become customers. Ultimately you want people using social media advocating for your company with the social media they choose.
In the past, people made shopping decisions based on trusted friends’ recommendations. Now, those recommendations have gone digital, encompass more people, and are crucial for the success of most businesses.
But social media options keep evolving. How are customers exchanging information about companies like yours?
By Wayne Smolda, President and CEO of The CEI Group, Inc.
The most disturbing news for fleets to come out of 2015 was the projection that traffic fatalities for last year were going to increase by the greatest rate we’ve seen in many years, a warning that fleet accident costs – including repair and other “hidden” expenses – could do the same next year.
Even without higher accident rates, fleets face an increase in the cost of accident repairs, given the continuing growth in the number of safety systems appearing in new vehicles and in the use of non-traditional materials, like aluminum, plastics and high-strength steel, all of which are costlier to repair.
In an automotive consumer study presented at the North American International Auto Show in Detroit, IBM found that consumers expect to use cars differently and don't necessarily want to own one in the traditional sense – especially when the car has "self-enabling" technologies. Meanwhile, Ford has taken the lead in creating an alternative ownership model.
The IBM Institute for Business Value (IBV) developed its A New Relationship - People and Cars report, based on the study. According to the report, consumers have a high level of interest in "self-enabling cars," defined as cars that can learn, heal, drive, and even socialize.