Q&A with Wheels’ Michele Zeiler — Helping Clients Achieve Their Long Term Goals
By Janice Sutton
Whether it is called client relations, customer service or account management, if a company does not get this fundamental right, clients will start searching for a fleet management partner that does get it.
Since its founding nearly 77 years ago, Wheels, Inc. has been an industry leader in exceeding clients’ expectations, and over the years we have interviewed many members of the company’s leadership team for insight into how they do it.
Thus, we were delighted to have the opportunity to talk with Michele Zeiler, a senior account manager at Wheels, about her day-to-day role in helping her clients meet their objectives, as well as some of the issues her clients are most concerned about now.
Tina Mercardo, CEM, Named NAFA’s Director Of Meetings & Events
NAFA Fleet Management Association strives to provide meetings and events that consistently challenge, inform, and attract the fleet industry. The Association's Director of Meetings & Events provide the strategies and execution that make NAFA's seminars and conferences must-attend events year after year.
On November 9, 2015, NAFA proudly welcomed Tina Lynn Mercardo, CEM, as its new Director of Meetings & Events.
NETS Presented with Royal Award for Contributions to Global Road Safety
During a special ceremony on November 17, preceding the 2nd Global High-Level Conference on Road Safety in Brasilia, HRH Prince Michael of Kent GCVO presented his prestigious international road safety award to the Network of Employers for Traffic Safety (NETS), a global NGO.
The award recognized the organization's contribution to global workplace road safety. Each year, nearly 1.3 million people are killed on roads worldwide, and up to 50 million more are injured. More than one quarter of all fatal road traffic crashes are work-related, according to the World Health Organization.
Making Your Fleet Greener
Figuring out how green your fleet is - and how it can be even greener - is a very good way to build credibility with the leadership in your organization.
Fleet Alliance Donates Van to Glasgow Foodbank
Glasgow, Scotland based leasing and fleet management specialist, Fleet Alliance, has supplied a van for two years free of charge to the Glasgow North East Foodbank so it can transport food to the poor and needy within the local community with greater ease.
The Glasgow NE Foodbank, although a registered charity in its own right, operates under the umbrella of the Trussell Trust charity, which runs a network of 420 foodbanks across the UK and last year fed over 346,000 people across the country. The Glasgow NE Foodbank has been running for two years during which time it has supplied food to more than 5,300 people, and operates six centers from a central hub at Parkhead in Glasgow.
