Enabling Fleets to Be More Sustainable
From vehicle acquisition to vehicle disposal - and everything in between - ARI SustainableWorks is squarely focused on enabling fleets to be more sustainable.
Control Costs with a Toll Management Program
Not only does implementing a toll management program save your fleet money, it will also save time for your drivers and for your payroll department.
Online Driver Risk Assessment and Predictive Modelling
By Ed Dubens, CEO and Paul Sudell, Operations Director -- Interactive Driving Systems
Risk assessments prior to vehicle allocation
Driver risk assessment, monitoring and improvement is important to organizations requiring their employees to drive for work purposes - for a range of business, legal, financial and even societal reasons.
Essentially, risk assessment for any work-related driving activity should follow the same principles as those for any other work activity. It should identify and document the potential hazards, who might be harmed and reasonable measures to support your drivers to protect themselves from harm.
Read more about driver risk assessment and predictive modelling
ADESA – Kontos Kommentary – January 2016 Edition
Tom Kontos, Executive Vice President, Customer Strategies and Analytics at ADESA, provides insight and updates regarding used vehicle market conditions. To read the entire Kontos Kommentary for January 2016.
Customers Design the Feature Set — The CX of Cost-Benefit Trade-off
By Wendy Eichenbaum
Nothing in this world is free. And you are reminded of that fact every time you decide which features you’ll include in your service. Customers want more features at a lower price tag.
However, the more features you add, the more your service gets lost in the vortex of commoditization. This is a no-win game where you try to keep up with your competitors by including every feature they include. In the end, customers cannot differentiate between services that are loaded with the same unnecessary features.
Businesses with an eye to CX study their market to understand which features consumers really want and which are just added expenses, or even worse, a detriment to the service since they clog the experience.
