Car Talk!
Our cars, like our homes, are supposed to be domains where we can enjoy a degree of privacy, free — mostly — from the prying eyes, ears and voices of government, business and law enforcement. In everyday driving, vehicles record reams of data — everything from seat belt usage to brake and accelerator applications. What […]
The Age of Mobility
Paul gives us his expert insight into mobile and fleet, which he says encompasses three main areas: notification, location and task. He says, " I envision a world tomorrow where essentially all of the functionality that lives on a desktop today or work on from a laptop will ultimately be either/or – I can use a mobile device to complete all of my computer functions or I can use a laptop to use all my mobile device functions." We like that view of the future a lot!
The Do-Fors: Beyond Products, Features, Services, and Price for Leadership
Interviewing leaders at many of the best customer experience companies leads to an understanding of what truly drives their success. One of the factors that make these companies better and different than most others is what I call the “Do-Fors.” The Do-Fors go far beyond tag lines, traditional value propositions, features and benefits lists, specifications […]
KBB’s September Blue Book Market Report
Alec Gutierrez Senior Market Analyst of Automotive Insights Kelley Blue Book During past several months, new and used car values have steadily declined, and w/ stuttering economic recovery, luxury vehicles especially hard hit – 7% to 10% less than year ago in value; Gasoline prices have been moving upward, but fuel-efficient cars lead declines. Click […]
More Subprime Buyers in Unbanked or Underbanked Categories
Some subprime buyers, especially ones doing business with Buy Here Pay Here dealers, might not even have a bank account, which Federal Deposit Insurance Corp. says is on the rise. According to FDIC’s 2011 survey, 821,000 more U.S. households have become unbanked since the first survey in 2009, representing a 0.6 percentage point increase. More than […]
