Fleet Europe IFMI; ARI SuperNova Contender; PHH Client Conference;TomTom Widens Reporting; Wheels & ALD Expand Global Reach

Fleet Europe Presents International Fleet Managers Institute (IFMI) Session “Focus On Global Fleet Management” November 21, 2012 at the Hotel Martinez in Cannes, France. The IFMI is a one-day expert training exclusively for international fleet managers and fleet executives. Learn more ARI Announced as Semifinalist for Constellation Research 2012 SuperNova Award The Constellation SuperNova Awards […]

 
 

What is the #1 Quality of Customer Experience Leadership?

If you were to listen to a discussion about customer experience leadership among many of the leaders at “experience maker companies,” what would be the first quality you would notice common to all of them? Click here to read the fourth of the excit­ing ‘Cus­tomer Expe­ri­ence Rev­o­lu­tion’ series by Jeofrey Bean, based on his book: The […]

 

Residual Value Forecast for Next Few Years Issued by ALG

ALG is forecasting that used market values will be dropping 4% to 5% over the next year, partially driven by the used vehicle market softening relative to new market demand. Low levels of used vehicle supply has so far been counteracting the expected impact of weaker demand on the market. In the ALG Industry Report, […]

 

Used Vehicle Market Conditions Stabilizing Overall, NADA Reports

While wholesale used vehicle prices were down for the third straight month in September, market conditions are better than they were a year ago. September 2011 saw a 4% drop from the previous month, while September 2012 only saw a 2% rate. Used vehicle demand is remaining stable, according to NADA Used Car Guide. Off-rental […]