J.D. Power Study: Initial Quality Problems Increase Over Last Year
The number of problems experienced by new-vehicle owners has increased from the previous year, as automakers continued to be challenged when introducing sophisticated technologies in new vehicles, according to the J.D. Power 2014 U.S. Initial Quality StudySM (IQS) released last week.
The study finds that overall initial quality averages 116 PP100, a 3 percent increase in problems from 113 PP100 in 2013. This year's increase in problems follows a similar increase found in the J.D. Power U.S. 2014 Vehicle Dependability Study (VDS) released in February, which measures problems experienced after three years of ownership.
Telematics Data Aids in Accident Services
Whether it's about improving the productivity of drivers and assets, reducing costs and improving safety outcomes, or assisting with accident services -- the highly beneficial role of telematics data in the fleet industry is constantly changing and expanding.
Your Work Truck Advocate: The NTEA
The main purpose of the NTEA is to ensure that the vehicles fleets purchase are what they really need -- and that those fleet managers understand the issues facing manufacturers distributors and upfitters (and vice versa).
The Genesis of NAFA’s Int’l Fleet Academy
NAFA's International Fleet Academy was originally designed to focus on North American fleet managers who've been given global responsibilities -- and it's grown and expanded to cover topics like insurance and more. It happens November 5-7 in Orlando, Click Here to Register.
Manheim Promotes Six Leaders to General Managers
Manheim has promoted six leaders to general manager at seven operating locations in five states. Bo Beason (Manheim Mississippi), Donny Cohen (Manheim Daytona Beach and Manheim Jacksonville), Doug Kramer (Manheim Central Florida), Eddie Pope (Manheim Houston), Carter Theissen (Manheim Minneapolis), and Kim Waterman (Manheim Central California) have all assumed their new roles. “A key part of motivating talent and providing solid customer experience is to have the right leaders in place,” said Mike McKinney, RVP, East Region Operations.
