Wheels Wins Two American Business Awards for Sales & Customer Service
Wheels’ newly revamped online management tool, FleetView, was awarded a Bronze “Stevie” award in the Innovation in Customer Service category; while the company’s new internal roadside assistance follow-up process received a Bronze Stevie in the Contact Center Solution category.
The new FleetView is unlike any other online management platform in the fleet management industry. It provides Wheels’ clients with a host of innovative tools and features that make it easier for users to judge their fleet’s performance, identify opportunities for optimization and take effective action.
2016 Fleet Excellence Award Categories
NAFA’s 2016 Fleet Excellence Awards take place Tuesday Night, April 19 at the Austin Convention Center. You can register to attend the I&E and the Awards Night Gala by clicking here!
Why Onboard Crash Prevention Technology Isn’t Enough
It’s probably just a matter of time before onboard driver assist systems become a regular feature of fleet vehicles. The data gathered so far proves that at least some of the dozen or so technologies can prevent accidents by a significant number.
Currently offered by car makers and independent manufacturers for between $1,000 and $2,000, the technology is also likely to more affordable as it becomes more popular.
Beyond the question of its affordability, there’s the prospect that driver assist technology may be required by federal law. In September 2015, the National Traffic Safety Board recommended again that forward collision avoidance systems become standard equipment on all new passenger and commercial vehicles.
Your Next Car will be Hacked. Will Autonomous Vehicles be Worth it?
Self-driving cars could cut road deaths by 80%, but without better security they put us at risk of car hacking and even ransom demands, experts at SXSW say
You’re about to drive to work. You turn on the ignition – and a message on the dash lights up. “We’ve hacked your car! Pay 10 bitcoin to get it back.”
Hacking into software and then demanding a ransom to release it – what’s known as ransomware – is not new.
Technology Rules!
Just back from the Geneva Motor Show and the 3rd Annual International Fleet Meeting, which was so good that planning for the 2017 meeting is already underway! We will tell you more about this very exciting event in an upcoming issue.
Tom Callahan, president of Donlen Corporation, joins our roster of Thought Leadership columnists and we are delighted. In his debut 'BIG Data. BIG Results. BIG Future' piece, Callahan talks about Donlen's unique approach to using technology to reduce a fleet’s maintenance spend.
Ted Roberts and Mike Sheldrick did many interviews at NTEA’s The Work Truck Show; this week we feature videos of Kevin Moore and Dave Lodding – each with an interesting take on a facet of our fleet industry. And, finally, congratulations and good luck to the FLEXY Award finalists! We will see you all at NAFA I&E -- April 19-22 in Austin!
Janice Sutton
Editor in Chief
