eDriving Provides RoadRISK® Assessment Tool For Drive Safely Work Week™
PR Newswire
pictured: Ed Dubens, eDriving
eDriving is proud to provide the free RoadRISK® assessment tool for Drive Safely Work Week™ 2016 (DSWW).
The proactive driver risk assessment is designed to help drivers assess their probability of being involved in an incident or collision and is available as part of a free, comprehensive online toolkit that can be downloaded at www.trafficsafety.org.
The toolkit is designed to help employers plan for the annual workplace safe driving campaign that takes place October 3-7 and is targeted to all employees—company drivers and commuters alike.
This Is Why Cars Are Safer Than Ever
In crash testing it's called time zero: the moment an accident begins.
When we think about vehicle safety, we tend to think about what happens after time zero. Crumple zones engage. Seat belts cinch tight. Airbags erupt. And after the violence ends, ideally the passenger cell remains intact, the humans inside unharmed. Those fractions of a second at the onset of an impact are crucial.
But so are the ones that come before it. And the quest for safer cars runs in two directions—not just surviving a crash but trying to stop the clock before it ever gets to time zero.
The Four Step Process for Quality Customer Service — Part 2
Calm Your Customer With Basic Counseling Skills
By Mike Cieri, MSIR, Vice President of Mardac Consultants
Last month, we examined “Being aware of your personal perceptions, biases, and reactions". Today, we’ll look at ways to calm the customer.
The following four-step process can be extremely effective in handling a difficult customer:
- Be aware of your personal perceptions, biases, and reactions.
- Calm the customer with basic counseling skills.
- Diagnose and analyze the situation.
- Work with the customer to develop an action plan for solving the identified problem.
PART 2: Calm the customer with basic counseling skills.
A difficult customer will not behave calmly and rationally until he or she has vented the underlying emotions. Three counseling skills may help you to facilitate this venting and then to establish rapport with the customer.
Finger-Pointing: Tesla and Mobileye Shift Blame Over Autopilot Problems
With one death clearly linked to the semi-autonomous Autopilot system and investigations underway in connection with several other crashes, one fatal, battery-carmaker Tesla has found itself under the microscope.
So has Mobileye, the Israeli tech start-up that has been providing the camera-on-a-chip system used on Tesla Model S and X battery-electric vehicles.
Following the revelation of the first fatal Autopilot crash, Tesla and Mobileye announced they were parting ways, and that separation is growing anything but amicable.
Ford CEO Fires Back at Donald Trump on Jobs to Mexico
Ford Motor's CEO is firing back at Republican presidential nominee Donald Trump over his allegations that the automaker's plans to shift all small car production to Mexico will cost jobs.
CEO Mark Fields, appearing on CNN Thursday, said "zero" jobs will be lost in the U.S. and that "it is really unfortunate when politics get in the way of the facts." Even though Ford is expanding in Mexico, it is planning to replace small-car production in its U.S. plant network with higher-profit trucks and SUVs.
Fields decision to appear on CNN came after Trump appeared earlier today on Fox News and said if elected he will impose a 35% tax on automotive imports from Mexico.
