Xcelerate for Drivers website and mobile app enhance the driver experience with integrated scheduling and open recall alerts
Element Fleet Management has released new features to enhance the driver experience: maintenance scheduling through Element's Xcelerate for Drivers website and mobile app with Firestone Complete Auto Care (FCAC), Tires Plus, and windshield repair scheduling with Safelite AutoGlass locations.
What benefits do you provide your customers, so they’ll open their wallets and spend more?
By Wendy Eichenbaum
There are many ways that you could improve your customer experience (CX). For the product, you could redesign a current feature or add a new feature. For support, you could expand your phone hours, or shorten the response time to email. For marketing, you could refresh your website, or open a new social media channel. But you only have a certain amount to spend on the improvements, so what do you address?
You have to find out what your customers value. If you add a new feature, will they flock to the product? Or is the feature irrelevant when it comes to their purchasing decision?
Investors sank more than $1 billion into auto tech companies in 2016 alone.
With that kind of funding, the question isn’t whether self-driving cars will change everything about how we get around, but how soon.
Experts also predict a shake-up in the auto insurance industry, with self-driving cars leading to fewer accidents. Does this mean you can stop paying for car insurance as soon as your autopilot-enabled Tesla rolls off the line? Not quite.
The auto industry is on the cusp of a huge transformation, with self-driving cars and ride-hailing services fundamentally changing the way society moves.
Jim Hackett’s job is to find a place in this future for Ford Motor Co. And help shape it.
In May, Ford tapped Hackett as the storied company’s new CEO. The former top executive of the Steelcase office furniture business, Hackett joined Ford’s board of directors in 2013 and last year became chairman of Ford Smart Mobility, a subsidiary focused on business models that don’t revolve solely around building and selling cars.
Geotab announced that Seeing Machines’ driver-safety solution, Guardian Solution (Guardian), is now available in the Geotab Marketplace.
Guardian is the latest Add-In application in the Marketplace, which launched in 2015 as a complement to the MyGeotab platform.
Seeing Machines developed Guardian using advanced computer vision technology to detect and minimize driver fatigue and distraction events and associated accidents in commercial fleet applications such as trucking.
President Donald Trump’s decision to exit the Paris climate agreement reaffirmed what was already clear: The federal government is no longer leading American efforts to shrink our carbon footprint.
But many state and local governments – along with businesses and consumers – aim to help fill this policy void.
At least a dozen governors have joined the United States Climate Alliance, committing their states to achieve emissions reductions consistent with President Barack Obama’s Paris pledge. More than 200 mayors are promising their cities will follow suit.
Hyundai Motor said Thursday it plans to launch early next year a second-generation hydrogen fuel cell vehicle that will travel more than 580 kilometers (360 miles) between fill-ups under Korean standards.
If delivered as promised, the new fuel cell vehicle will travel 40 percent farther than its first generation fuel cell SUV, the Tucson ix FCEV, launched in 2013. Under European standards, Hyundai said the new vehicle can drive 800 kilometers (498 miles).
Fuel cell cars, emission-free like pure electric cars, can be refueled in two to three minutes unlike electric vehicles that can take several hours to fully recharge. But the dearth of hydrogen fueling stations is an obstacle for mass adoption.
The big promise of driverless cars is that they'll save lives by preventing crashes.
Computers don't fall asleep, get drunk, or glance at that tweet. Robocar technology could save tens, even hundreds, of thousands of lives each year. Such cars remain years away, of course, but you can find an autonomous vehicle saving lives on the road right now, in Colorado.
The irony is, this vehicle is designed to crash. That's how it saves lives.