The Donlen Risk Center allows Donlen customers to monitor individual driver and fleet performance, and predictive analytics provide actionable recommendations to prevent risky behavior in their fleet.
The Donlen Risk Center aggregates all safety and operating data on driver motor vehicle record (MVR) results, accident history, violations, fuel, maintenance, safety training, and telematics infractions. Based on a 36-month driver history of all of the aforementioned risk data, drivers are assigned a risk level from A through D in order to pinpoint high-risk drivers and automatically assign safety training if necessary.
By Laura Jozwiak, Senior Vice President of Sales and Client Relations, Wheels, Inc.
Did you watch the Super bowl? Did your team win? Whether you watched it or not, it was a great display of talent, competitiveness and endurance.
After the Philadelphia Eagles hoisted the Lombardi trophy, Tight End Zach Ertz was asked what made this Eagle team so special. His answer was that they love to practice. What a great reminder that the way you win is not what happens in one moment, but what happens and how you prepare over many moments. It is in daily meetings, weight lifting sessions, practice squads and dissecting game tape that the players improve on those small tweaks to separate them from the rest of the NFL pack to win their first Super Bowl.
How much practice does it actually take to be perfect? In his book, Outliers, author Malcolm Gladwell discussed that you need to deliberately practice a skill for 10,000 hours before you become an expert. This theory is based on a study by Swedish psychologist Anders Ericsson and seems fairly logical…the more you practice the more you know about the topic and can identify trends that will lead to better execution.
Do you think you’ve accumulated over 10,000 hours in the study of customer service? READ MORE
The newly-launched Risk Center from Donlen is a powerful tool to help fleets reduce the severity and frequency of accidents.
“NAFA’s websites provide visitors with easier search tools and a more engaging mobile user platform,” said NAFA Chief Executive Officer Phillip E. Russo, CAE. “The new websites were created in response to member feedback to improve member services, making it easier for users to find the materials they need.”
The skyrocketing cost of parts for today’s technology-sophisticated vehicles make it more likely that they’ll be declared a total loss after an accident, and making them more tempting for thieves to grab and chop them.
“Not only are new vehicles becoming more expensive than ever – when last we looked, the average transaction price was in excess of $36,000 – the cost of parts and repairs following an accident is becoming so prohibitive that what might look repairable to the layperson might be considered a total loss to an insurance adjuster. According to the U.S. Bureau of Labor Statistics, prices for motor vehicle repairs were 61.07% higher in 2017 than they were in 2000.
“In particular, sophisticated safety features like forward collision mitigation and blind-spot warning systems that employ multiple sensors and/or cameras embedded in bumpers and fenders are driving up repair costs and, in turn, the number of cars being totaled after crashes.”
LeasePlan Corporation N.V. reports strong Full Year 2017 Results, and announces a Strategic Update to deliver “any car, anytime, anywhere.”
Tex Gunning, LeasePlan CEO, says, “There is a clear megatrend from ownership to usership and subscription models taking place in both the new and high-quality used car markets. Increasingly, our customers – whether they are corporate, SMEs or private individuals – would prefer a ‘Car-as-a-Service’ with no strings attached in terms of car type or duration. They just want ‘any car, anytime, anywhere’.”
By Art Liggio, President and CEO, Driving Dynamics
Scratching your head? Can’t figure out why your crash rates and cost severity are going up?
Shouldn’t vehicle safety technologies, which fleet operators are spending an arm and a leg on to fix these issues, produce different results?
An October 2016 report on crash rate frequency and severity provided by the Insurance Information Institutes (iii.org) gives us statistically good reasons to ponder these questions. Plus, preliminary 2017 data indicates similar results.
Obviously, there are a multitude of factors contributing to deteriorating results. Let’s take a look at some of the key drivers for rising cost severity.
More than a dozen cities and states have started to collect fees from the likes of Uber and Lyft and their passengers to raise funds to pay for a variety of services, not all of them transportation-related.
The fees range from as little as 15 cents a ride to $5, or sales taxes of 1 to 1.4 percent. Uber and Lyft claim they’re being singled out.
“As ride-hailing services become a dominant force across the country, they have increased congestion, threatened taxi industries and posed political and legal challenges for cities and states struggling to regulate the high-tech newcomers. But they are also proving to be an unexpected boon for municipalities that are increasingly latching onto their success — and being rewarded with millions in revenue to pay not only for transportation and infrastructure needs, but also a host of programs and services that have nothing to do with t”he ride-hailing apps.”