Amplifying Your Drive: What Fleet Concierge Really Means in Today’s Market
By Eric Anderson, Union Leasing Vice President of Customer Service and Strategic Services & Dale Jewell, Union Leasing Senior Manager, Fleet Maintenance
Fleet today has evolved. Between shifting market dynamics, supply constraints, and external influences, there’s a lot happening at once. A concierge mindset means staying tuned into what’s happening around your fleet, not just within it.
CX: The Hidden Lever Behind Fleet Marketing Success
By Ed Pierce, Fleet Brand Acceleration
Customer Experience (CX) doesn’t just support marketing performance; it defines it. When CX aligns with brand promises, marketing accelerates growth. When it breaks down, it quietly undermines everything marketing works to build.
AI-Driven Management is Reshaping and Improving the Small Fleet Ecosystem
AI-Driven management is now providing smaller fleets with some great tools that had previously only been available to larger fleets, automating and taking over simple manual tasks that take up an immense amount of time.
NHTSA Launches “Pathways to Safer Streets” Initiative
NHTSA’s P2SS will implement eight strategies to target the leading causes of traffic fatalities: impairment, speeding, distraction, and lack of seat belt use.
NAFA’s 2026 I&E: Amplifying Fleet Operations Across Corp and Gov’t Organizations
NAFA Fleet Management Association's (NAFA) wrapped up its successful 2026 Institute & Expo (I&E) in Cleveland, Ohio, bringing together more than 2,200 fleet professionals from 47 states, seven Canadian provinces and 13 countries.
