The Kind of Car Insurer That Gives Consumers the Best Value
Are people better off when they buy things from companies that don’t have public shareholders they need to please?
The answer, at least in the nearly $200 billion auto insurance industry, appears to be yes.
That’s the conclusion of a new and comprehensive study examining the claims-paying histories of more than 300 auto insurers in the last five years.
The analysis was conducted by ValChoice, a data analytics company that aims to bring some transparency to the opaque insurance market.
Mary Sticha: Element Fleet’s Two Major Service Centers
Element Fleet decided early on in the integration process to maintain two major service centers - one in Sparks, Maryland, and one in Eden Prairie, Minnesota.
Coming Soon: New FASB Rules
The long awaited changes to the Financial Accounting Standards Board (FASB) rules for vehicle leases will take effect in 2018, but fleets will need to prepare for the new rules well in advance.
Mike Quimby, Senior VP & General Manager at Element Fleet Management has written an excellent article to guide us. Fleet Managers – Preparing for the New FASB Rules, tells us what the new regulations mean to fleet managers and gives us some tips on working with our internal finance teams.
We congratulate Munich-based Fleet Logistics and CEO Dr Jörg Löffler as the company celebrates its 20th anniversary. No longer just a player in Europe, Fleet Logistics has expanded its global reach with a series of strategic moves.
Last chance: You have until Wednesday, November 30th, to save an extra $50 off the early registration rate for NAFA I&E -- an event that you will not want to miss!
Janice Sutton
Editor in Chief
MyGeotab Software App Now Easily Accessible in Google Play Store
Fleet managers benefit from responsive add-on to intuitive web platform
Geotab announced that the MyGeotab fleet management software app is now available in the Google Play Store. Click here to download MyGeotab in the Google Play Store.
The app will make accessing MyGeotab quicker and more convenient for those fleet managers or business owners who tend to manage their fleet from their internet-enabled mobile phone or tablet.
This extra layer of convenience is expected to further enhance the customer experience. The continuous dedication to responsiveness mirrors what is already present in MyGeotab today, as the entirely web-based software (visit: my.geotab.com) automatically scales and adjusts to the user's screen and device.
Mind the Gap
The sum of a user’s knowledge is the current knowledge point
By Wendy Eichenbaum
The amount of knowledge a user needs to complete a task is the target knowledge point. When there is a gap between the two points, an interface does not seem intuitive to a user.
Many experiences we consider intuitive are actually tasks that leverage our learning from long ago. When a process is counter to our learning, the process seems backwards or confusing.
So when designing a product, it’s critical that you mind the gap between your customers’ current knowledge point, and what you will expect them to do to complete tasks. Then your customers will feel that your product is natural and easy to use.
