Customer Service Starts with You
By Laura Jozwiak, Senior Vice President of Sales and Client Relations, Wheels, Inc.
If you fly, you know the familiar safety speech given by the flight attendant. You can probably recite most of it with me:
“All carry-on items should now be stored securely, either in an overhead bin or under the seat in front of you. All aisles, exits, and bulkhead areas should now be clear. If there is a drop in cabin pressure, panels above your seat will open, revealing oxygen masks … Breathe normally and note that oxygen is flowing, even if the bag doesn't inflate. Be sure to adjust your own mask, before helping others.”
Wait—what about that last instruction? Be sure to adjust your own mask before helping others? Why is this included?
A Diverse Workforce: A Key to Winning the Disruption Wars
“Strength lies in differences, not in similarities.” – Steven Covey
By John Wysseier, CEO and President, The CEI Group
It’s a given that companies that want to become disruptive forces in their industry and avoid becoming a victim of disruption need, first and foremost, to understand and figure out how best to utilize emerging technologies.
But there’s another essential ingredient that can give them an advantage that may be easily overlooked: a diverse workforce. Why?
The Right Way to Encourage Drivers to Be Safer
Driver Insight is an innovative program that helps drivers see their own risky behaviors, and encourages them to create their own solutions for improvement.
Beep Selects Bestmile To Plan, Manage, And Optimize Autonomous Vehicle Fleets
Beep announced a partnership with Bestmile, the leading fleet orchestration platform. Through this partnership, Beep will leverage the market leading technology and tools that Bestmile offers to plan, manage and orchestrate its autonomous shuttle fleets.
Beep, headquartered in Orlando, Florida, offers autonomous mobility solutions to fleet owners and operators in low speed environments across the public and private sector. From route planning to fully managed autonomous vehicle transportation services, Beep's offerings are designed to drive differentiation, innovation, and a superior passenger experience, providing safe, clean, and efficient transportation between defined locations on private and public roads.
Providing Telematics Data for Fleets with Electric Vehicles
Geotab has been working hard to offer the telematics data you need to run a fleet that has electric vehicles.
