By Fleet Management Weekly Staff
Merchants Fleet CEO Matt Dyer believes the fleet industry is being challenged to maintain something increasingly important: Human connection.
As fleets navigate rising costs, growing operational complexity, and increasing pressure around utilization and total cost of ownership, the industry has understandably focused on technology, efficiency, and scale.
Fleet operations now involve managing more data, more decisions, and more transactions than ever before.
Those things matter. However, the reality is that top quality fleet management has always been rooted in partnership.
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