Complaints about Tesla taking people’s money while they wait weeks for the cars, often with no firm delivery dates, are all over Twitter, Facebook and the Tesla Motors Club user forum.
Tesla’s service issues go beyond delivery glitches. Many of those who have cars complain that repairs can take weeks or months, and email and phone inquiries often don’t get returned. A Tesla retail store rep said that big fixes in the delivery system are needed but that employees are reeling from constant change and inconsistent messages from management. “We’ve grown too fast.”
Read the article at MSN Money.