March 12, 2019

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Editor's Analysis & Top Industry News

Burning Issues

FMW attended the Work Truck Show last week in Indianapolis and Mark Boada highlights the event in our newest column: Work Truck Forum. Mark gives kudos to fleet industry veteran George Survant for his development of the NTEA Vehicle Life Cycle Tool.

Our industry is in the midst of unprecedented and exciting change, but there’s one burning issue that worries Steve Saltzgiver.

Enjoy the issue and please check FleetManagementWeekly.com for the latest updates.

Janice Sutton
Editor in Chief

Thought Leadership

Customer Driven — Engage your organization to create customer loyalty, trust, and superior service

Disruptive Leadership — Master the principles of disruptive leadership

Fleet Asset Management – Best practices for work truck management

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales

Fleet Spectator A 360 view of the fleet industry

Globally Speaking — Perspectives on the multinational fleet

In the Public Interest — Successfully managing the government fleet

Managing the Reimbursed Fleet — Expert strategies to manage mobile employees

On Fleet Driver Management Solutions to improve your fleet’s accident rate and cut costs on collision repairs

Safety & Risk — Impactful driver safety and risk management tools and techniques

Talent Management — Smart guidelines to help you manage the talent in your workplace

VIDEO: Burning Issue – Brain Drain is Leaving a Void in Fleet

Brain Drain is one of the most burning issues in the fleet industry today. There’s a substantial loss of industry knowledge as tenured technicians, managers and drivers retire, and recruiting their replacements is proving to be incredibly difficult.



VIDEO: Boosting Your Fleet Career

 A Strong Advocate for How NAFA Can Boost a New Fleet Career

Here’s some great advice for people just entering fleet on all the programs, education and events NAFA offers that can help you succeed in your career.

VIDEO: A Long History of Safety Solutions

 A Long History of Innovative Safety Solutions

PRECO Electronics has been creating innovative safety solutions for the heavy duty truck market for over 70 years.

The Fleet Spot

Book ‘Twitchy’ and Support the Fleet Industry

Tourette Syndrome isn’t often linked to fleet, however Stuart Ellis-Myers – a past NAFA Institute & Expo keynote speaker, three-year FLEXY Award emcee, and current board member of the NAFA Foundation – has found an intriguing way to incorporate them.

“Twitchy” – as Ellis-Myers is known – has developed a unique way he’s giving to the NAFA Foundation – and invites other fleet industry consultants to also weigh a similar approach for advancing the fleet industry.


AFLA Mini-MBA Program

When: August 11-17, 2019

Where: Bentley University – Waltham, Massachusetts

This week-long intensive course is designed for a small group of fleet professionals who are looking to advance their knowledge and grow as fleet leaders while also creating a close bond with their peers. Led by a group of professors who are highly experienced in the classroom and in the business world, this program is designed for current and future leaders in the fleet industry. Visit web page for full details.

Apply to join the 2019 class today!

Interview: Why Government Fleets Lag in Driver Safety

By Mark Boada, Executive Editor

Last year, a survey conducted by the National Council of State Fleet Administrators (NCSFA) found that government fleets could do more to improve their safety programs.

Acknowledged as one of the most influential women in fleet, Kathi Croze worked in sales for fleet and accident management services at The CEI Group, lastly as regional sales manager for government and corporate fleets. Now an independent consultant with Mercury Associates, in this interview she shares her insights into why government fleets fall behind corporate fleets when it comes to driver safety programs.


Daylight Saving Time Warning: Road Crashes Increase in Days Following Clock Change

An NSC survey carried out in 2017 found that 43% of Americans reported not getting enough sleep to mitigate the impact on critical work and road safety risks, including the ability to think clearly, make informed decisions, and be productive

By Jim Noble, VP of Risk Engineering, eDriving

It only seems like yesterday that we were celebrating the start of 2019 and already spring is just around the corner. The good news is that the evenings will soon be lighter for longer. The bad news is that we lose an hour of sleep on the day we begin daylight saving time (DST), and that can have a big impact on crash risk.


Customer Driven

By Laura Jozwiak, Senior Vice President of Sales and Client Relations, Wheels, Inc.

Hundreds, if not thousands of books, have been written on the critical skills needed to be successful in today’s corporate environment.

Rapid technology changes, multi-generational teams, and global competitiveness are just a few reasons why it is important to be adaptable, collaborative and organized in order to keep pace with the complex dynamics of today’s workforce. Honing these three skills can open doors – allowing you to take on new responsibilities and to grow within your organization.

Let’s start with adaptability. In order to stay relevant within your company, you need to stay engaged in new trends and ideas, and leverage those solutions to drive results for both your clients and your company.



Disruptive Leadership

By John Wysseier, President and Chief Executive Officer, The CEI Group, Inc.

Perhaps as dramatic an invention as the printing press, the internet has engendered revolutionary changes in the way people work, shop, learn, communicate, receive and share information.

For some industries – like newspapers and retailing — it’s been a disruptive force that threatens the extinction of enterprises that rely on traditional technologies.

The key to this generational trend is that the internet connects people to each other, faster, with more abundant information than ever before. But, like a new life form that evolves rapidly, the internet has morphed to connect more than people to each other, but people to devices and even devices to other devices.

It’s called the Internet of Things – IoT for short — and it’s become one of the latest new battlefronts for business. Like all battlefronts, it presents both opportunities and challenges for virtually every industry, and only those who win the battle to integrate with it successfully are likely to survive and thrive.



Work Truck Forum

The message was Incremental, Not Abrupt Industry Change

By Mark Boada, Executive Editor

It was hard to find dramatic news at this year’s Work Truck Show put on by NTEA, the commercial truck trade association, in Indianapolis last week. Yes, there were 100 new products unveiled, Ford made show history by introducing four new models in addition to unveiling its own telematics service, and there were several new electrified light- and medium-duty trucks on display.

But when it comes to the four big transportation revolutions referred to as “ACES”’ – vehicles that are autonomous, connected, electric and shared – the show’s message, in more than one place, was that rather than being disrupted by these new technologies, the commercial truck industry is undergoing gradual, incremental change.


Fleet Trends & Issues

VW Group Accelerates Electric Car Offensive

EV Fleet World

The Volkswagen Group has ramped up its plans for electric cars with a new strategy to launch almost 70 new models in the next 10 years – up from the 50 previously planned. The projected number of vehicles to be built on the group’s electric platforms will increase from 15 million to 22 million.

The first of the new-generation electric vehicles go into production this year, with the Audi E-Tron to be followed by the Porsche Taycan. Reservations for each of these models already total 20,000 units, according to the group.

Read the article at EV Fleet World.

Security Experts: There is No Such Thing as Being 100% Secure


White hat hackers at Pen Test Partners were able to exploit critical vulnerabilities in popular ‘smart’ car alarm apps and unlock vehicles, listen in on driver conversations and even kill the engine while running.

Researchers were able to access profiles because one simple ‘modify user’ request in the code was not being correctly checked for validation. Cloning of the alarm key fob was possible using the app enabling any smartphone to unlock a car.

Read the article at Forbes.

Volvo’s Plan to Keep Drivers Safe: Limit the Top Speed

The Washington Post

Beginning in 2020, Volvo cars will be limited to 180 kph — or about 112 mph.

The change is part of an ambitious plan called Vision 2020, which seeks to eliminate all serious injuries and driving deaths in new Volvos by next year.

“Volvo is a leader in safety: we always have been and we always will be,” Hakan Samuelsson, Volvo’s president and chief executive, said in a statement released Monday. “Because of our research we know where the problem areas are when it comes to ending serious injuries and fatalities in our cars. And while a speed limitation is not a cure-all, it’s worth doing if we can even save one life.”

Read the article at The Washington Post.

Honda Ranks First in Fuel Economy, Emissions

The Detroit Bureau

Honda has the highest fleet average fuel economy and lowest carbon dioxide emissions of any major automaker for the 2017 model year, the latest year for which full data is available, according to a new report from the U.S. Environmental Protection Agency.

“Honda is proud to play a leading role in the move toward a more efficient, low-emissions mobility future and it’s encouraging to see the industry as a whole making significant gains, despite low fuel prices and the market trend toward trucks and SUVs,” said Robert Bienenfeld, assistant vice president of Energy and Environmental Policy for America Honda Motor Co. Inc.

Read the article at The Detroit Bureau.

Security Challenges

The New York Times

With the average car having over 150 million lines of computer code, securing cars is a big challenge.

New infotainment and autonomous features are important selling points, but because most consumers assume their cars are safe, automakers tend to keep cybersecurity news in the background.

Once a car is out of warranty, automakers are used to cutting or at least loosening their ties. But hacking issues mean that protection will most likely require factory-to-junkyard monitoring.

Read the article at The New York Times.


Collaboration and Consolidation


At the Geneva International Motor Show 2019, discussions among executives have been dominated by collaboration and consolidation rather than new models.

Global automakers grapple with new technologies, stricter emissions standards and apps that have turned car buyers into renters or just riders.

Profit warnings, missed targets and falling stock prices at parts suppliers paired with the news that luxury segment archrivals BMW and Daimler are teaming up on autonomous driving, and Volkswagen is allowing a startup to share the electric-car technology, the industry’s new contours are taking shape.

Read the article at Bloomberg.


Hot Trends in Geneva

The Drive

The biggest names in auto were at the 2019 Geneva International Motor Show, bringing with them some of the newest trends and concepts which are heavily focused on their latest battery-powered cars.

This year’s lineup shows that the industry is fully committed. Plug-in hybrids (PHEV) and battery electric vehicles (BEV) are visiting center stage for nearly every manufacturer.

Read the article at The Drive.

Fleet Management Resources
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 79 years. Wheels helps you build tomorrow’s fleet today.

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