Lyft has partnered with RAINN, the Rape, Abuse & Incest National Network, to add the mandatory community safety education. New drivers will take the training immediately, while existing drivers will be asked to complete it within a certain time frame.
It also added the new smart trip check-in feature, which the company promised to put in place this year. That will prompt Lyft to check in with riders and drivers to ask if they need help or even to call emergency services if there are unexplained delays with a trip.
Lyft said it will package all of its safety features in a single location within the app. Users’ location and vehicle information, such as license plate numbers, will be displayed prominently so they can inform dispatchers of the details of their trip, though the feature stops short of transmitting that information directly to dispatchers.
Read the article at The Washington Post.