Tips and tricks, lessons and learning – it’s all about improving your department, and yourself. In every issue of FMW, we strive to offer you the best content for just those reasons. Today we feature A Math Lesson in Service from Laura Jozwiak, explaining what math has to do with customer service and continuous improvement.
Also in this issue, Art Liggio talks about why it’s important to Make Drivers Great — Again and Again, for the sake of safety, your bottom line, and more.
Are You Marketing to Fleet Professionals?
If the answer is yes, then please consider our Content Marketing & Advertising options. We’re gentle on your fleet marketing budget and we will work with you to tailor just the right program. You can get more information here, and don’t hesitate to email me directly.
Ted Roberts
President and Chief Content Officer