Today, J.D. Power and PlugShare released the results of a recent study on the public charging experience for electric vehicles. The inaugural J.D. Power U.S. Electric Vehicle Experience (EVX) Public Charging Study measured EV owners’ satisfaction with Level 2 charging stations and DC fast charger stations.
Owner satisfaction was measured across 10 factors: ease of charging, speed of charging, cost of charging, ease of payment, ease of finding the location, convenience of the location, things to do while charging, how safe an owner feels at the location, availability of chargers and cleanliness of this location.
The survey found that Tesla’s Destination charging network ranked the highest for consumer satisfaction. On a 1,000-point scale, Destination charging ranked highest among Level 2 charge point operators with a score of 689. Volta was the runner-up at 674, followed by ChargePoint in third place at 660.
Read the article at Newsweek.