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FleetManagementWeekly
April 8, 2026

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Editor’s Analysis & Top Industry News

NAFA 2026 is On Our Minds

Cleveland is more than a beautiful city on Lake Erie with the Rock & Roll Hall of Fame. Next week it is hosting the 2026 NAFA Institute & Expo. Tod Trousdell interviewed a cross-section of fleet executives and exhibitors to get their thoughts on the state of the industry and their focus at the annual event. Read it HERE

ServiceUp’s CEO, Brett Carlson, tells us how the current sky-high fuel costs also significantly affect fleet maintenance costs, but he has some solutions.  Read it HERE

Modern telematics is more than just tracking vehicles, reports Ed Pierce. This fleet expert gives us a comprehensive look at how a fleet’s greatest challenges can be solved. Read it HERE

If you are attending the NAFA conference, be sure and say hello to the FMW team. If you would like to set up a meeting, please reach out to Ted Roberts.or Ed Pierce. You can find their contact info HERE.

Janice Sutton
Editor in Chief


VIDEO: One Attendee’s Rundown of WTW 2026

At this year’s Work Truck Week – which saw lower attendance, but good booth traffic – there was a lot of buzz around the new Ram ProMaster City.

VIDEO: NAFA I&E


  Excellent Content and Education at This Year’s NAFA I&E
 

From over 60 education sessions to timely keynotes designed to challenge attendees to think differently, from an industry update from Toyota and also an OEM panel to a great exhibit hall, this year’s NAFA I&E conference in Cleveland has a lot to offer fleet professionals.


Zoom Video Interview with You Here?

  Request for Zoom Video Interviews
 

We now conduct the majority of our interviews via Zoom, and are looking to speak with a variety industry experts (and we know that many of you are reading!).

Please feel free to suggest yourself, or someone you know. Any and all timely industry topics will be considered, and we look forward to speaking with you!

Contact Ted Roberts to learn more.


Spotlight

Sasser, Inc. Names Mark Hogland as President of Union Leasing, Inc. Sasser, Inc. Names Mark Hogland as President of Union Leasing, Inc.

Sasser, Inc., a transportation asset services and management company, announced that it has named Mark Hogland as President of Union Leasing, Inc.

Hogland is a growth-oriented automotive executive with more than two decades of automotive leadership experience, where he has consistently driven revenue expansion, market share gains, and sustainable growth across complex business units.

“I’m excited to join Union Leasing at a time of significant opportunity for growth,” said Hogland. “I look forward to helping accelerate growth and delivering meaningful value for our customers and stakeholders.”

READ MORE

WIFM is heading to NAFA!

Join us on Monday, April 13, 2026, for an engaging panel discussion featuring members of WIFM, followed by a “Build Your Own Brag Book” workshop hosted by WIFM.

Women in Fleet Panel Discussion: Translating Performance into Leadership Voice: This panel brings together accomplished women leaders in fleet who have learned to quiet their internal critic and confidently advocate for their expertise.

NAFA & WIFM Women in Fleet Workshop: Build Your Book: Through guided exercises and peer-supported work time, attendees will build the tools they need to advocate for themselves with clarity and credibility.

READ MORE

ACERTUS Hires Former UPS Leader Jami Kilpatrick as New Chief Revenue Officer ACERTUS Hires Former UPS Leader Jami Kilpatrick as New Chief Revenue Officer

ACERTUS, an automotive logistics-as-a-service platform, announced the strategic hire of Jami Kilpatrick as Chief Revenue Officer (CRO), effective immediately.

In this role, Kilpatrick will lead all revenue-generating functions across the business – aligning sales, business development and marketing into a cohesive, high-performing engine driving growth and delivering a more unified customer experience.

“…Jami will focus on deepening ACERTUS’ customer relationships and ensuring our commercial execution is built to scale…,” said Michael DeLuca, CEO of ACERTUS. “Jami brings the clarity, accountability and execution focus…”

READ MORE

NAFA Announces Lineup for Media Day at I&E 2026: Industry Leaders to Showcase the Latest Innovations NAFA Announces Lineup for Media Day at I&E 2026: Industry Leaders to Showcase the Latest Innovations

NAFA is excited to announce the lineup for its fourth annual Media Day at the 2026 Institute & Expo (I&E), which will take place April 13-15, 2026, in Cleveland, Ohio.

Media Day, a press-conference style event, provides an exclusive opportunity for exhibitors to present their latest innovations and breaking news directly to credentialed media.

“Media Day at I&E is…one of the most anticipated events of the year,” said Bill Schankel, CAE, CEO of NAFA. “We’re bringing together an incredible group of exhibitors to showcase their new solutions and provide insights into the future of fleet…”

READ MORE

Fuel Prices and Repairs


By Brett Carlson, CEO, ServiceUp

Fuel cost is the number everyone is watching. Diesel prices have surged sharply, driven by geopolitical instability in the Middle East and global supply disruption. Fleet managers did not cause this and cannot negotiate their way out of it.

What most fleets are not seeing is the downstream effect rising fuel costs have on something they can control: their repair and maintenance process.

Treat repair turnaround as a fuel cost metric. Every additional day a vehicle is offline has a measurable cost in excess fuel burn across the rest of the fleet. That number should factor into how quickly repairs get authorized and which providers you use.

Fuel costs are an external pressure you absorb. Repair and maintenance is the internal process you manage. Right now, how well you manage the second one has a direct and measurable impact on how much the first one costs you.

READ MORE

 

Looking Forward to NAFA I&E


By Tod Trousdell, Fleet Marketing Consultant and Partner, RobertsTrousdell Communications

The 2026 version of NAFA I&E pulls into the Huntington Convention Center in Cleveland, Ohio, April 13-16 for its annual fleet conference.

According to Bill Schankel, NAFA’s Executive Director, the focus is on practical topics of the day like sustainability, maintenance, and the significant deficit in the number of technicians needed to service a new era of vehicles.

In addition to the traditional exhibitors like FMCs and OEMs, NAFA has seen a significant uptick in new blood in the past few conferences, with nearly 30% of last year’s show attendees being first timers. Hopefully, this trend will continue.

READ MORE

 

Telematics Today


By Ed Pierce, Fleet Brand Acceleration

Telematics is no longer just about tracking vehicles. It now involves predicting issues, automating decisions, and optimizing operations in real time. Fleets that adopt this shift are moving ahead quickly. Those who don’t risk falling behind.

Managers must balance uptime and cost, safety and productivity, efficiency, and service expectations. Traditional telematics provided past data, but visibility alone doesn’t solve issues. Today’s systems go even further: they turn data into action.

Older maintenance models relied on fixed schedules, which often led to vehicles being serviced too early or too late. Modern telematics platforms use AI to monitor engine data, usage patterns, and conditions in real time.

READ MORE


Trending

Driving Distractions Have Moved Beyond Texting—Now TikTok Is Part of the Problem

Streaming has made content easier to access, adding a layer of convenience for users. However, it is also increasing road risk, as more drivers use apps like TikTok behind the wheel – a clear form of distracted driving.

TikTok is built around short-form content. That means users can consume a full clip and get a quick dose of entertainment almost instantly. This is an especially tempting distraction for drivers, as it can feel like an easy excuse to sneak in a quick video while on the road.

Some drivers even watch longer videos that can last for hours. Others even livestream themselves or make content while driving, adding yet another distraction instead of focusing solely on the road.

via Autoblog

NTSB Finds Automation Overreliance Contributed to Two Fatal Ford BlueCruise Crashes

The National Transportation Safety Board called for standardized performance requirements and greater oversight to improve the safety of automated vehicle technology.

The NTSB investigated two fatal 2024 crashes in which vehicles using Ford Motor Company’s hands-free partial automation system, BlueCruise, failed to stop for stationary vehicles. The NTSB concluded that the drivers’ overreliance on the automated system contributed to both crashes.

The NTSB found several gaps in safety and oversight of partial automation systems. There are no federal requirements for these systems to record data during crashes, which often means that manufacturers lack the needed information to comply with NHTSA’s standing general order requiring them to report crashes involving this technology.

via NTSB

The Oil Crisis is Making Drivers Realize They Can’t Afford Not to Drive Electric

We’ve been through this cycle enough times to know exactly how it plays out. Gas prices spike, everyone panics, politicians promise to fix it, prices eventually come back down, and then the next crisis hits a few years later.

The math on switching to electric is so overwhelmingly clear that millions of drivers are doing the calculation and reaching the same conclusion: they can’t afford not to drive electric.

Oil prices are set by a volatile global market that no American consumer can control. Electricity prices move slowly, are set domestically, and have averaged between 16-18 cents/kWh nationally — a fraction of equivalent gas costs.

via Electrek

Drivers May Soon Pay Taxes Based on How Much Their Car Weighs

The Alliance for Automotive Innovation, which represents major automakers like General Motors and Toyota, is pushing to replace the gas tax with a single fee based on vehicle weight. Such a measure could disproportionately impact owners of pickup trucks, SUVs, and electric vehicles.

Trucks and SUVs typically use heavy-duty components to improve capability, often at the cost of added weight. EVs tend to be heavier than internal combustion vehicles because of their battery packs.

If approved, the proposal could impact a substantial share of U.S. drivers, especially given that full-size pickups like the Ford F-Series and Chevrolet Silverado remain among the country’s best-selling vehicles.

via Autoblog

Fleet as a Cherished Business Partner


By Randy Pressgrove

The fleet-dealer-manufacturer dynamic has changed dramatically. Manufacturers have grown from looking at fleet as a means for quick plant fill and satisfying a sales plan when retail slips, to embracing fleet as a cherished business partner.

Manufacturers have moved their fleet contact and administrative personnel away from their long-traditional role as adjuncts to sales operations into separate fully functioning stand-alone departments.

Smart dealers that survived the oil recession of 1979-82, the dot-com bubble crisis years later, the Great Recession of 2008, and the coronavirus epidemic have come to recognize how vital a role fleet sales are to the viability of a strong dealership.

READ MORE

 

Cox Fleet


By Fleet Management Weekly Staff

Cox Fleet, a Cox Automotive brand, supports fleets of all sizes across the country with a comprehensive service model including scheduled maintenance, emergency roadside assistance, managed care, parts distribution, and equipment sales.

With a network of more than 65K+ service providers, 1,500+ expert Cox Fleet technicians and a 24/7/365 support team, Cox Fleet provides national scale with local accountability.

FMW speaks with Patrick Brennan, Senior Vice President of Operations for Cox Fleet, about how unifying services under one brand, predictive maintenance, and ecosystem-wide data are reshaping uptime, cost control, and long-term fleet performance.

READ MORE

 

AI and Service


By Ed Pierce, Contributing Editor, Fleet Management Weekly

Fleetio’s recently introduced AI Service Advisor aims to improve how maintenance approvals are handled by changing the evaluation process. Instead of relying only on manual review, the system uses data analysis to review repair orders and determine priority.

One of the main functions of the platform is to differentiate between routine maintenance and potential exceptions. Repairs that match expected service intervals, historical cost ranges, and known vehicle conditions can be classified as standard.

Tools like AI Service Advisor illustrate an emerging approach where routine decisions are automated or driven by data, and human oversight focuses on exceptions and significant issues. In this context, the fleet manager’s role may continue to change.

READ MORE





Fleet Management Resources

 

AFLA
The Automotive Fleet & Leasing Association works with member companies to address key issues facing the entire industry and deliver leading-edge programs that advance their skills and enhance the environment in which they sell products and services.

FLD
The fast, easy way to remarket without risk. Get an offer in hours, paid in a few days. Improve TCO. Save time, money and resources.

PARS
PARS’ mission is to provide you with high-quality service at competitive prices for all of your transportation needs.

Agile Fleet
Whether you have 25 vehicles or thousands, Agile Fleet will help with their easy-to-implement-and-use solutions for vehicle sharing, fleet utilization and optimization, vehicle maintenance, and right-sizing.

Fleet Street
The Fleet Street Vehicle Remarketing Solution: 30+ years of experience and knowledge to sell your off-lease and/or owned inventory by using a spectrum of wholesale and retail channels.

Ranger Design
Work van equipment tailored for your every need. Committed to developing products and solutions that help customers save time and money, do more with less, and meet – and exceed – their biggest goals.

eDriving
eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.

NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

Wheels
Helping vehicle fleets exceed their business goals since 1939, Wheels is committed to truly understanding your unique needs and providing solutions to help you succeed.




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