In B2B businesses it is a given that problems will arise from time to time. How those inevitable incidents are best approached and resolved is the subject of Ed Pierce’s superb article: Negotiation is Key for Business Solutions.
NAFA Institute & Expo is less than a month away but there is still time to register for the fleet industry’s must-attend conference. Ed Pierce, Ted Roberts and Dave Bean from Fleet Management Weekly’s team will see you in San Antonio!
On a personal note, I want to thank our readers for your kind gestures of sympathy on the recent passing of my long-time life partner, FMW’s Senior Editor Mike Sheldrick. I am deeply touched.
Editor in Chief.
