We always look forward to reading Laura Jozwiak’s quarterly ‘Customer Driven’ columns. This week, Laura writes about how we build trust and loyalty. “Open and transparent communication is foundational in a trusted relationship. The news may not always be positive, but trust grows when people know you will tell them what they need to know, not just what they want to hear.”
Talking about Fleet Sustainability
In the video clip Benchmarking Wheels’ Clients’ Sustainability Activities, Sara Sweeney touches on some highlights from the company’s recent EV Summit session. You can download their complete EV Benchmark guide.
Enjoy this issue and please do check in with Fleet Management Weekly for daily updates.
Janice Sutton
Editor in Chief
