With the “firefighting” phases of the first weeks and months of the crisis now in the past, mobility-service providers must rethink their strategies and focus on partnerships, portfolio optimization, and enhanced vehicle design to enable safe mobility going forward
Consumers may not always remain averse to shared mobility. In fact, people who want to avoid COVID-19 might eventually come to view ridesharing as a good alternative to more congested forms of mobility that make physical distancing difficult, such as public transportation.
OEMs and suppliers have an opportunity to work with mobility-service providers to promote thoughtful design of purpose-built vehicles that are safer for passengers. Some of the rideshare cars’ design changes, such as new, more hygienic interior materials, might also be desirable in private vehicles.
Read the article at McKinsey & Company.