A lawsuit filed by two women who say that that Uber failed to protect them from predatory drivers, is being challenged by Uber on the grounds that all consumers who sign up for its service agree to settle disputes by arbitration when they agree to the company’s “Terms of Service.”
Consumer advocates say such policies leave consumers and workers at the mercy of an arbitrator who receives a paycheck from the same corporation that consumers are trying to fight.
“Consumer groups have previously voiced concerns that forced arbitration clauses may make their way into the self-driving cars being tested by Uber and competitors. A bill currently championed by the tech and car industry, which would quickly expand self-driving car testing, may allow companies to require forced arbitration should their technology fail on car owners, car safety groups warn.”
Read the article at Consumer Affairs.
