After Ashley Sehatti sold her 2015 Jetta back to a Volkswagen dealership, she didn’t understand why she still received monthly reports and hadn’t realized that VW puts the burden of disabling access to Car-Net on the customer when they decide to sell or exchange a car — even if the car is going back to a VW dealer.
You wouldn’t sell a smartphone to someone else without wiping your data, so the same should probably go for your car.
“With the advent of services like CarPlay and Android Auto and forward-thinking automakers like Tesla entering the industry, the pressure to add more technology to cars has never been higher. But oftentimes, this means legacy automakers are working with technology and speeds that they might not be used to, which has led to some bumps in the road for both companies and customers.”
Read the article at The Verge.