In Customer Driven, Elizabeth Wills, Senior VP of Client Services at Wheels, authors a superb article about building trust with clients. I learned many years ago that the strength of a relationship does not rely on the absence of problems, because they most certainly will arise, but how the company responds to them.
The Trump administration has filed lawsuits against the California Air Resources Board (CARB) over its emissions regulations. Ed Pierce explains the ramifications if the DOJ prevails and the strategic takeaway for fleet leaders.
In Fleet Pro Focus this week, we feature Shaefer Schuetz, VP of Business Development for Kansas City based City Rent A Truck and avid Chiefs fan. He gives us insight into the state of work truck rentals and his thoughts on the most prominent issues facing today’s fleets.
Janice Sutton
Editor in Chief
