Alerts from new driver assist systems can be so annoying that some motorists are turning the features off, according to a new survey.
The 2019 J.D. Power Tech Experience Index study also found that frustrated drivers may avoid the systems in future vehicle purchases.
“Automakers are spending lots of money on advanced technology development, but the constant alerts can confuse and frustrate drivers,” said Kristin Kolodge, J.D. Power’s executive director of driver interaction and human-machine interface. “The technology can’t come across as a nagging parent. No one wants to be constantly told they aren’t driving correctly.”
Read the article at The Washington Post.
