Solera, a global leader in vehicle lifecycle management, and CARSTAR Torcam Group, a Driven Brands subsidiary and leading collision repair service provider with an extensive North American network, highlighted the transformative impact of Qapter Mobile Inspection, an innovative AI-powered solution from Solera. Utilizing Qapter’s unique-to-market Visual Intelligence capabilities, CARSTAR Torcam Group has improved shop efficiency and productivity, reducing non-drive estimates from over 90 minutes to 20 minutes or less. The implementation of this AI-powered damage detection technology, has resulted in faster turnaround times as well as increased profit.
At the shop, the assigned appraiser uses Qapter Mobile Inspection on an app format, on a smartphone or tablet, to document vehicle damages by taking high-quality photos of each angle as well as mileage and VIN. These images are then analyzed by Qapter’s Visual Intelligence, which combines deep-learning algorithms and Solera’s Repair Science for swift image processing. Qapter Intelligent 
Estimating generates a near-complete, line-by-line estimate within 2 minutes, leveraging an unrivaled database of 1.5B+ damaged vehicles images.
Qapter’s AI capabilities are designed to complement human knowledge and expertise as they work through claims and repair requests. It also helps free up repair teams to adjust estimates as needed while enabling them to focus on more pressing tasks across the shop.
“The ability to conduct mobile inspections and produce fast preliminary estimates has significantly improved our overall efficiency as well as our capacity management,” said Sebastian Torres, owner and general manager, CARSTAR Torcam Group. “Qapter’s Mobile Inspection tool has helped ensure every estimate is rigorously double-checked for accuracy and completeness. We’ve also been able to schedule non-drives more efficiently, which has significantly reduced LOR (Length of Rental), ensuring we’re optimizing resource allocation and improving service delivery for our customers.”
The Qapter Mobile Inspection app is currently available on Apple iOS and will soon be accessible on Android. To learn more about Qapter, visit www.qapter.com.
