When an employee presents a problem to the boss, what should the response be? While empowering the employee by asking “what’s your plan for solving this issue?” it also creates much greater trust between boss and employee, increasing the chances that the employee will continue to discuss problems.
When employees stop bringing problems, leaders tend to get fired.
There may be times when an employee truly has no response when you ask, “what’s your plan for solving this issue?” And if that’s the case, you can certainly provide some help and guidance. Be careful of so dominating the conversation that the employee doesn’t develop the kind of critical thinking, innovation, problem-solving and resilience skills that will enable them to solve future problems.
Read the article at Forbes.
