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FleetManagementWeekly
January 31, 2024

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Editor’s Analysis & Top Industry News

Building Trust and Loyalty

We always look forward to reading Laura Jozwiak’s quarterly ‘Customer Driven columns. This week, Laura writes about how we build trust and loyalty. “Open and transparent communication is foundational in a trusted relationship. The news may not always be positive, but trust grows when people know you will tell them what they need to know, not just what they want to hear.”

Talking about Fleet Sustainability
In the video clip Benchmarking Wheels’ Clients’ Sustainability Activities, Sara Sweeney touches on some highlights from the company’s recent EV Summit session. You can download their complete EV Benchmark guide.

Enjoy this issue and please do check in with Fleet Management Weekly for daily updates.

Janice Sutton
Editor in Chief


VIDEO: Benchmarking Wheels’ Clients’ Sustainability Activities

Discover key insights into fleet sustainability in Wheels’ recent EV Summit session. This informative video highlights the latest EV benchmark trends, best practices, and future projections in fleet sustainability.

Get a unique look into the motivations and challenges various fleet sizes and locations face. The complete EV Benchmark guide is available for download here: https://www.wheels.com/public/resource-hub/guides/wheels-environmental-sustainability-benchmark-report-2023/

VIDEO: Minimizing Downtime


  Downtime: A Dreaded Term for Every Fleet Manager
 

Join Andy Klobnock, COO, as he dives into how ServiceUp helps fleet managers reduce repair cycle time and get rid of their downtime worries. 


Zoom Video Interview with You Here?

  Request for Zoom Video Interviews
 

We now conduct the majority of our interviews via Zoom, and are looking to speak with a variety industry experts (and we know that many of you are reading!).

Please feel free to suggest yourself, or someone you know. Any and all timely industry topics will be considered, and we look forward to speaking with you!

Email Ted Roberts to learn more: [email protected].


Spotlight

Cox Automotive Charges Forward with New EV Battery Solutions Facility in Georgia Cox Automotive Charges Forward with New EV Battery Solutions Facility in Georgia

Committed to being the world’s best battery health innovator and end-to-end solutions provider for electric vehicles, Cox Automotive announced the opening of its new EV Battery Solutions service center in Conyers, Ga.

“The geographic expansion of our EV battery service network reinforces our dedication to both our customers and the growth of the new and used electric vehicle market in the U.S.,” said Lea Malloy, AVP of EV Battery Solutions, Cox Automotive.

READ MORE

leveraging-data-for-enhanced-driver-safety-in-fleet-management Leveraging Data for Enhanced Driver Safety in Fleet Management

By effectively utilizing the data at their disposal, businesses can not only enhance the safety of their fleets but also mitigate risks and improve their overall operations.

The need for real-time data has become apparent, considering the rising costs of vehicle crashes to employers and the increasing trend of nuclear verdicts in liability cases.

The SuperVision Comprehensive Platform offers a holistic solution for fleet managers, including continuous license monitoring, daily FMCSA inspection notifications, critical event analysis, risk scoring, and driver document storage.

READ MORE

Solera's Spireon Introduces Long-Lasting Flex Battery Tracker for Unpowered Assets Solera’s Spireon Introduces Long-Lasting Flex Battery Tracker for Unpowered Assets

Spireon, a Solera Company, today announced the launch of their newest battery-operated tracking device, the Flex Battery Tracker.

“The Flex Battery Tracker is not just a tracking device; it’s a testament to our dedication to providing cutting-edge solutions for our customers,” said Terence Lei, Director, Product Management, Spireon. “We’ve designed it with a focus on durability and extended battery life, addressing the real-world challenges faced by our customers…”

READ MORE

NCC Awarded Contract with the State of California NCC Awarded EV Charging Contract with the State of California

National Car Charging (NCC) announced that they have been exclusively awarded a multi-year charging station procurement contract for non-networked DC fast charging infrastructure with the State of California.

National Car Charging will be fulfilling the contract with Kempower DC fast chargers whose products are known globally for their quality, durability and >99% uptime.

NCC has installed more than 11,000 EV charging ports across 48 states, 1,100 clients and dozens of business channels. In addition to Kempower, the NCC team will bring tremendous experience to California as the state expands its electrified fleet.

READ MORE

Customer Driven


By Laura Jozwiak

The core of our most successful and rewarding relationships must be a foundation of trust. You don’t walk into a new relationship with trust.

Trust takes time to develop, and if you are not careful, it could be diminished or destroyed in seconds.

Open and transparent communication is foundational in a trusted relationship. The news may not always be positive, but trust grows when people know you will tell them what they need to know, not just what they want to hear.

Trust is about consistency. It is a reminder that every moment matters. Every interaction provides another opportunity to build your brand of being trustworthy. And when you wear that badge of honor, loyalty is returned.

READ MORE

 

Successful Fleet Marketing


By Ed Pierce, Fleet Industry Editorial & Marketing Consultant

Fleet services companies face stiff competition in creating brand awareness and driving sales leads.

To meet this objective, marketing managers need to determine a proper marketing mix in their marketing plan.

An effective marketing mix requires an understanding of industry challenges, trends and pain points – these insights serve as the cornerstone for developing tailored strategies which resonate with their target audiences.

In this blog we’ll cover key steps and strategies for crafting the ideal mix which not only increases brand recognition but also generates sales leads in this competitive field.

READ MORE

 

Fleets and AI


By Fleet Management Weekly Staff

We recently interviewed Sumit Chauhan, Chief Operating Officer and Co-Founder of CerebrumX, to find out how his company can help fleet managers monitor the range of vehicles in their fleets.

While most fleets consist of a range of connected and non-connected vehicles, CerebrumX’s FleetConnect solution bridges the gap and delivers insights for your whole fleet in one convenient platform.

“We don’t just provide data, but actual insights in terms of total cost of ownership (which entails predictive maintenance)…We’re also very cognizant of the fact that drivers are the most important asset for a fleet management company.  So it’s very important to monitor the drivers’ overall well-being and how they’re driving…”

READ MORE


Trending

Your In-Car Entertainment System and EV Charger Likely Have Big Security Flaws, Hackers Find

Thanks to the Pwn2Own Automotive hacking competition, dozens of vulnerabilities have been discovered in vehicle charging systems, in-car entertainment technology and modem subsystems from some of the world’s biggest automotive suppliers.

Plug an EV into a public charging station and the vehicle, RFID card and/or smartphone app used during the transaction hands over a bundle of owner information, including names, email addresses and even location, browsing history and online behavioral patterns.

Vulnerabilities in infotainment systems have allowed some security researchers to gain access to restricted vehicle features, such as those premium paid-for features found in Tesla and BMW cars, for example.

via techradar

AI Will Soon Be Used to Monitor Elderly Drivers; Who’s Next?

Japanese-based tech firm NTT Data is in the process of developing an AI system to identify drivers who may be suffering from some form of mental decline.

They’re partnering with a Tokyo-based taxi company, Kokusai Motorcars, to develop the software, with data being collected from cab drivers who are 65 years or older.

The AI system will take into account several factors. Part of the AI’s role will be to determine the ability of drivers to make quick decisions and pay attention to the road.

via CarScoops

Tesla Autopilot Cheat Devices Reveal US Cars Have Less Safe Software Than Exports

Tesla recalled more than two million cars to implement stricter driver monitoring following an NHTSA investigation. It determined Tesla was too lax about keeping drivers engaged.

But Tesla drivers can continue to misuse Autopilot, as cheap aftermarket gadgets can still fool the car into thinking drivers are engaged. Worse still, the way they work suggests Tesla ships software with lower safety standards in its North American cars.

Various online retailers have sold plug-and-play hardware that partially deactivates the driver monitoring system. One such seller, Teslaunch, sells a “Nag Elimination Module” for $139.

via The Drive

How to Keep Your Car’s Safety Sensors Clean During Winter

Important safety systems can’t work when they can’t ‘see’ the road due to snow and ice.

Spend some time identifying all the sensors that may be hidden in the grille area so that you’ll know where to focus your cleaning effort. Vehicles that have FCW, AEB, and/or adaptive cruise control most likely have their radar sensors located behind the translucent brand emblem or in the lower center of the front bumper.

Many cars use cameras and sensors behind the glass for crash avoidance systems or automatic wipers. It’s worthwhile to clear and defrost your windshield entirely and stop periodically during foul weather to completely clear your windshield of built-up ice and snow.

via Consumer Reports

Ford Pro Intelligence


By Dave Bean, Content Editor, FMW

Ford’s commercial division, Ford Pro, is unveiling both new and enhanced tech components designed to improve vehicle data utilized by fleet managers. The enhancements should provide more specific information about what transpires during vehicle operation and the associated risk being posed to the fleet.

To accomplish this, Ford Pro is combining what were several separate hardware and software elements into Ford Pro Intelligence, a single integrated platform.

“Ford Pro Intelligence, now with video telematics, gives fleet managers more visibility and control over what’s happening inside the cabin and on the road. It’s like having a coach in the passenger seat,” said Dave Prusinski, general manager of Ford Pro Integrated Services.

READ MORE

 

Used Work Vehicles


By Bill Bishop, SVP of Sales and Marketing, FLD Remarketing

I’ve stated in the last few years, global and industry factors mean that the jury is still out on the year ahead. That’s simply because the world we live in can change in an instant.

Now that fleets can start to sell aging units, those vehicles are worth nowhere near the same amount they were a year ago, and in some cases can’t even be sold at any price. So – where do we go from here?

Regardless of where things are headed in 2024, our team at FLD is looking forward to what’s in store. Our only goal is to help make your life easier while saving you a meaningful amount of time, money and resources.

READ MORE

 

Fleet Repair Excellence


By Fleet Management Weekly Staff

For fleets, Monro means the same extraordinary level of excellence no matter the name of the local retailer. It helps its fleet customers by keeping them on the road, maintaining their preventive maintenance schedules, and more. 

“Simply put, we fix cars for a living,” says Tom Shoolbraid, Vice President of National Accounts with Monro, Incorporated. “When it comes to fleets, we maintain fleets of all sizes for all kinds of partners from coast to coast.”

Monro, Inc. is one of the best in the business for fleet managers looking for a preferred automotive maintenance supplier. It deals with most of the significant rental fleets in the US, corporate or government fleets, fleet management companies (FMCs), and their clients’ fleets.

READ MORE





Fleet Management Resources

 

AFLA
The Automotive Fleet & Leasing Association works with member companies to address key issues facing the entire industry and deliver leading-edge programs that advance their skills and enhance the environment in which they sell products and services.

Kingbee
Reimagining commercial van and fleet rentals. We upfit in-house, add your signage and ship your fleet vans to 48 states.

Ranger Design
Work van equipment tailored for your every need. Committed to developing products and solutions that help customers save time and money, do more with less, and meet – and exceed – their biggest goals.

eDriving
eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.

NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

SuperVision
SuperVision is a fleet driver management solution for MVR & license monitoring, fleet management, fleet safety oversight and driver performance and retention.

FLD
The fast, easy way to remarket without risk. Get an offer in hours, paid in a few days. Improve TCO. Save time, money and resources.

PARS
PARS’ mission is to provide you with high-quality service at competitive prices for all of your transportation needs.

Wheels
Helping vehicle fleets exceed their business goals since 1939, Wheels is committed to truly understanding your unique needs and providing solutions to help you succeed.




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