February 15, 2023

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Editor’s Analysis & Top Industry News

Guiding Principles

If you have ever been through a company merger, and I speak from experience, you know that it takes an exceptionally skilled leader at the helm and a team with shared values to achieve success.

In FMW’s latest interview with Shlomo Crandus, CEO of Wheels Donlen LeasePlan USA, he talked with us about how four key principles guide the dedicated employees of the newly-expanded company.

First, he says, “Clients are at the heart of everything that we do. Each of our companies has existed for decades because our clients trust us, and we’re here to help our clients achieve success.”

FMCSA Drug and Alcohol Clearinghouse
SuperVision has launched a new Clearinghouse Monitoring service to comply with FMCSA alcohol and drug testing rules. Adam Danielson tells us about the new tool.

Janice Sutton
Editor in Chief

VIDEO: New Drug and Alcohol Clearinghouse Solution from SuperVision

SuperVision has just rolled out a highly needed tool for fleet managers – one that provides regular limited queries to the FMCSA Drug and Alcohol Clearinghouse database.

VIDEO: Attend the Fleet Success Summit

  Plenty of Reasons to Attend The Fleet Success Summit

The Fleet Success Summit in Las Vegas will bridge the gap on leadership, technology, and business lessons you’ve been longing for as a fleet professional, and it’s a fantastic place for networking as well!

Zoom Video Interview with You Here?

  Request for Zoom Video Interviews

We now conduct the majority of our interviews via Zoom, and are looking to speak with a variety industry experts (and we know that many of you are reading!).

Please feel free to suggest yourself, or someone you know. Any and all timely industry topics will be considered, and we look forward to speaking with you!

Email Ted Roberts to learn more: [email protected].


The Road to Success: NAFA Celebrating 2022 CAFM Grads The Road to Success: NAFA Celebrating 2022 CAFM Grads

NAFA Fleet Management Association (NAFA), the vehicle fleet industry’s largest membership association, is excited to recognize the 2022 graduates of its Certified Automotive Fleet Manager (CAFM) program.

“We are thrilled to celebrate the incredible graduates of our 2022 CAFM Program,” says Raymond Brisby, CAFM, NAFA Board President. “This dedicated group of fleet management professionals are ready to leverage their skillsets to promote innovation within the industry, and we are excited to see where their careers take them next. Congratulations, graduates!”

All 36 of the 2022 CAFM graduates will be recognized this year at NAFA’s Institute & Expo (I&E).


FMCSA Drug & Alcohol Clearinghouse: What You Need to Know FMCSA Drug & Alcohol Clearinghouse: What You Need to Know

The Federal Motor Carrier Safety Administration (FMCSA) requires that individuals who hold a commercial driver’s license (CDL) and their employers follow alcohol and drug testing rules.

The FMCSA Clearinghouse contains records of violations, including positive drug or alcohol test results and test refusals. It is the responsibility of employers to query the FMCSA Drug & Alcohol Clearinghouse database.

To help make this process easier, we’ve launched a new solution to help automate the query process. Supervision’s Clearinghouse Monitoring service is integrated with our Continuous License Monitoring program and works with your existing active driver roster.


Fleet Success Summit: Las Vegas March 21-22 Fleet Success Summit: Las Vegas March 21-22 — Register Today!

The Fleet Success Summit, March 21-22, in Las Vegas, is a new and unique fleet event.

The Fleet Success Summit is focused on the Four Pillars of Fleet Success: Stakeholder Satisfaction, Intentional Culture, Resource Efficiency, and Risk Management.

“That kind of leadership training is something that I’ve never gotten in fleet management in all my career,” says Steve Saltzgiver, Fleet Success Ambassador at RTA Fleet. “We’ve mixed the old with the new.”


FMW Brand Acceleration FMW: New Branding and Marketing Support for Fleet Product and Service Providers

Customized Approach Ensures a Perfect Fit from Tactical Projects to Integrated Strategic Efforts

Whether your business has an internal marketing team, relies on an agency, or calls on multiple specialists, FMW has a new, customized, fleet-specific branding program — FMW Fleet Brand Acceleration – that can meet any marketing and sales generation need or budget.

It’s Easy to Get Started


Interview with Shlomo Crandus

By FMW Editorial Staff

In October 2021, Wheels and Donlen merged to become a mobility leading provider of financing and fleet management solutions.

Now, having merged with LeasePlan USA in December 2022, the company is poised for continued success with a foundation of 180 years of fleet experience and four guiding principles.

In an interview with FMW, Shlomo Crandus, CEO, shared his thoughts about the foundation for launching the newly-expanded company.

“In the short-term, there’s not going to be a lot of disruption or change for our clients because we’re taking a measured approach towards integration,” says Crandus. “Our focus is really on coming through for clients and giving them what they’re used to, but also new capabilities that they’re going to need.”



In the Public Interest

By Dave Bean, Editor, In the Public Interest

Like many large cities in the U.S., traffic deaths and serious injuries in NYC have spiked upward precipitously since pre-pandemic days.

It seems that as of the 2021 fiscal year, the New York City Police Department (NYPD) and Sanitation Department (DSNY) combined to tally the most road accidents where payouts were mandated.

In a report entitled ‘Wreckless Spending: The Accelerating Cost of City Car Crash Settlements, it was made clear that the city fleet needs to be the standard where vehicle design meets driver behavior.

While steps have been taken in the past, recent innovation and improvements in vehicle design and technology have now been demonstrated to improve traffic safety and consequently create safer vehicle fleets.



Vehicle Dependability

The J.D. Power 2023 U.S. Vehicle Dependability Study (VDS) looks at vehicles from 2020 regarding quality, component replacement and overall appeal.

This year’s study report reveals that vehicle owners were more satisfied with their mass market vehicles than owners in the premium segment, largely driven by their frustration with new technology.

  • The Toyota C-HR and Lexus RX tied for the most dependable models in the study.
  • Ram, Volvo and Nissan showed the greatest improvement in terms of number of problems.


  • Trending

    Biden Officials Asked Musk to Open Superchargers to All EVs

    Tesla CEO Elon Musk recently spent some time at The White House to talk about the prospects of opening up Tesla’s Supercharger network – which is the largest and arguably most widespread and reliable DC Fast Charging network on our shores – to all electric vehicles, regardless of the brand.

    We do know that the administration already promised that Tesla would be producing new Supercharger equipment to enable non-Tesla EV owners to use its network. There were also leaked details and images of a Tesla “Magic Dock” with a CCS connector for non-Tesla EVs.

    If Tesla follows through with The White House’s plan, it could stand to get a sizable portion of the initial $7.5 billion the Biden administration has earmarked for the expansion of public charging infrastructure.

    via InsideEVs

    American Drivers Have a Blinding Headlight Problem. It Could last For Years.

    There are three primary factors that have shifted in the past few decades that caused headlights to appear brighter and cause more glare.

    Vehicles are getting taller. Adding to that, the color of many headlights has shifted from a warmer, yellow hue to a harsher, blue-white one. And finally, most cars have at least one headlight that’s misaligned. A key issue is that, as cars are produced, there isn’t a specific entity tasked with ensuring alignment.

    Adaptive driving beams automatically adjust the high beams emitted from LED car headlights in real time to avoid blinding pedestrians and other drivers. But don’t expect to see it anytime soon on American roads due to the complexity of the NHTSA’s regulations around adaptive driving beams, which differ tremendously from Europe.

    via Business Insider

    Hyundai and Kia Launch Service Campaign to Prevent Theft of Millions of Vehicles Targeted by Social Media Challenge

    Hyundai and Kia have developed theft deterrent software for millions of their vehicles that lack an immobilizer and will provide it FREE of charge to vehicle owners.

    The software updates the theft alarm software logic to extend the length of the alarm sound from 30 seconds to one minute and requires the key to be in the ignition switch to turn the vehicle on.

    The effort is in response to a TikTok social media challenge that has spread nationwide and has resulted in at least 14 reported crashes and eight fatalities. NHTSA urges owners of these vehicles to contact Hyundai (toll-free at 800-633-5151) or Kia (toll-free at 800-333-4542) for information on the FREE update.

    via NHTSA

    Amazon’s Driverless Zoox Taxi Hits the Streets of Foster City

    image: Zoox

    Zoox, the Amazon subsidiary that created an autonomous self-driving robotaxi, witnessed the vehicle’s inaugural voyage on public roads over the weekend, when the company’s employees were shuttled through the streets of Foster City,. California

    The vehicle, which has no steering wheel or pedals, has received state approval to operate on public thoroughfares, according to Zoox. Starting this spring, the robotaxi will shuttle full-time employees between the company’s two Foster City office buildings during business hours, carrying up to four people at a time and traveling as fast as 35 mph.

    via Patch

    Leading NHTSA

    By Dave Bean, Editor, In the Public Interest

    President Joe Biden announced that he’d like former environmental attorney Ann Carlson to lose the “acting” descriptor in her job title and become the official Administrator of the National Highway Traffic Safety Administration (NHTSA).

    Carlson assumed the interim role in September 2022 after serving as that department’s Chief Counsel. Prior to joining the NHTSA, she was an award-winning law professor at UCLA, focused on the environment and climate change.

    One of her more noteworthy achievements came in the form of a trailblazing Standing General Order, mandating that data generated from vehicles with automated driving systems and advanced driver assistance systems (ADAS) be reported to her department in a timely fashion.



    EV Adoption

    What makes EV charging so frustrating? The first major hitch is the physical state of the chargers: Often broken, glitching, or out of commission for updates.

    Owner education is a concern – slower-charging EVs take up fast-charging spots. A Chevy Bolt may not be able to handle the high charging speeds of a Rivian, but the Bolt owner may not know — and may default to the charger with the biggest number on it.

    These issues, plus even more relating to fees and payment processing, are hindering EV adoption. Range anxiety is one thing, but charging issues still turn prospective buyers off from going electric and are yet another factor holding up the full-scale EV transition.

    via Jalopnik


    The Trouble with Email

    It’s important to remember a key lesson about one of the core communication tools of organizations. Email was and still is problematic.

    Although it is certainly efficient, email is often ineffective, and potentially damaging to building work relationships. Perhaps because it carries more weight as a “record” of a conversation, seems to leave more room for someone to read tone into your message that you didn’t intend. In those instances, email is much more likely to harm existing relationships than build connections between people.

    “We have to get off email and pick up the phone, call our clients and walk down the hall and speak to our peers, because tone makes a gigantic difference in the way somebody receives information,” said Steve Stoute, the founder and CEO of UnitedMasters. “You need tone and mannerisms to build relationships.”

    via strategy+business

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    eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.

    NAFA Fleet Management Association
    NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

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    Helping vehicle fleets exceed their business goals since 1939, Wheels Donlen LeasePlan is committed to truly understanding your unique needs and providing solutions to help you succeed.

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