January 11, 2023

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Editor’s Analysis & Top Industry News

We Honor the Past, We Look to the Future

At the beginning of every year, we ask Bill Bishop, SVP at FLD Remarketing, to give us his thoughts on the used vehicle market for the year past and predictions for the new year. We are delighted to publish his latest piece. As always, it’s excellent. Be sure and take FLD’s latest poll: What Was Your 2022 Hiring Situation?

Steve Saltzgiver, no stranger to these pages, is an enthusiastic ambassador for RTA The Fleet Success Company. This week, Steve talks about RTA’s upcoming Fleet Success Summit. Also worth noting is RTA’s new White Paper: Maximizing Warranty Recovery – A Guide to Getting the Highest Return.

We mourn the loss of industry veteran Tom C. Johnson, founder of 100 Best Fleets. Tom passed away December 27 from ALS. He was a visionary and shone a light on public fleets. If you would like to donate to ALS in Tom’s memory, NAFA is hosting this page.

Janice Sutton
Editor in Chief

VIDEO: Great Experiences with AFLA Over the Years

Excellent networking. Fantastic education. Great experiences all around. There are a lot of good reasons this fleet professional has been involved with AFLA for years.

VIDEO: Fleet Customer Experience

  The Customer Experience Continuum

When looking at applying Best Practices to Customer Experience in Fleet, you need to start by knowing what your customers interact with.

Zoom Video Interview with You Here?

  Request for Zoom Video Interviews

We’re ramping up FMW’s video interviews via Zoom given the times, and are looking to speak with a variety industry experts (and we know that many of you are reading!).

Please feel free to suggest yourself, or someone you know. Any and all timely industry topics will be considered, and we look forward to speaking with you!

Email Ted Roberts to learn more: [email protected].


Poll: What Was Your 2022 Hiring Situation?

In The Fleet Poll this week, sponsored by our friends at FLD, Joe Lukacs from Sherwin Williams asks about your fleet hires last year. Specifically, how difficult was it for your fleet to find and hire qualified employees? Also, was your hiring situation in 2022 better or worse than 2021? Take the poll here.

When it comes to hot trends and burning questions, there’s plenty going on in the world of fleet — that’s why we’ve created The Fleet Poll (which gets updated every two weeks) to gauge industry sentiment around key topics dominating the fleet landscape. 


NYC Fleet Will Add 1000 New EVs and Deploy Charging Infrastructure NYC Fleet Will Add 1000 New EVs and Deploy Charging Infrastructure

New York City will add Electric Transit Vans and Pick-Up Trucks for Agencies Citywide, and Electric Refuse Trucks and Hybrid Plug-In Street Sweepers for DSNY

New Investments in Electric Vehicle Fleet Made Possible by $10.1 Million in Federal Grant Funding.

“When New Yorkers see cars, trucks, and vans with the ‘NYC’ logo on the side, they can rest assured that those vehicles are contributing to a greener city,” said Mayor Eric Adams. “We are already ahead of schedule in transitioning city vehicles away from fossil fuels, and this new grant will allow us to take nearly 1,000 fossil-fuel vehicles off our roads, helping us reduce carbon emissions, make our air cleaner, and save on fuel costs.”

via nyc.gov

Fleet Sales Rise in December, Trend Expected to Continue in 2023 Fleet Sales Rise in December, Trend Expected to Continue in 2023

Sales into large fleets, not including sales into dealer and manufacturer fleets, increased 3.0% month over month in December to 165,809 units, according to an early estimate from Cox Automotive.

Combined sales into large rental, commercial, and government fleets were up 47% year over year in December, the sixth consecutive month of double-digit, year-over-year increases. Sales into rental fleets were up 100%, while sales into commercial fleets were up 29% year over year and government fleets were up nearly 13%.

Fleet sales are expected to improve in 2023 and contribute to modest growth in new-vehicle sales.

via Cox Automotive

FMW Brand Acceleration FMW: New Branding and Marketing Support for Fleet Product and Service Providers

Customized Approach Ensures a Perfect Fit from Tactical Projects to Integrated Strategic Efforts

Whether your business has an internal marketing team, relies on an agency, or calls on multiple specialists, FMW has a new, customized, fleet-specific branding program — FMW Fleet Brand Acceleration – that can meet any marketing and sales generation need or budget.

It’s Easy to Get Started


Looking Back, Looking Forward

By Bill Bishop, Senior Vice President, Sales and Marketing, FLD Remarketing

At the beginning of 2021 and 2022, I was privileged to write a year end/year ahead article for the folks at Fleet Management Weekly.

It’s also something we do for our own customers, partners and associates by producing and distributing our free White Metal Market Report, a look at the medium duty wholesale market that we publish each and every quarter.

Looking back on the predictions I made – and measuring them against the reality of what actually occurred – I would offer that I wasn’t far off in identifying what would become some of the most important trends that would follow.

And now, as we kick off another year, I’m ready to take a look back at 2022, and offer some thoughts on what I believe the fleet industry will experience in 2023.



Fleet Success

By Steve Saltzgiver

Wow! It’s hard to believe we’re coming up on another year since the inaugural Fleet Success Summit was held in Mesa, AZ!

However, I’m really looking forward to our second event, March 21-22, 2023, at the Luxor Hotel & Casino in Las Vegas!

This year,  the slogan of “What happens in Vegas, stays in Vegas” will be violated as attendees will take back some priceless fleet management gems and best practices to significantly improve their operations.



Reducing Emissions

AT&T and Geotab have joined forces to help drive emissions reductions in the transportation sector, combining Geotab’s award-winning telematics solutions with AT&T’s Internet of Things (IoT) platforms.

By John Schulz, director of Sustainability Integration, AT&T & Eric Mallia, vice president, Sustainability Business Solutions for Geotab

At the COP27 global climate summit in Egypt this past November, leaders from around the world gathered to discuss how to best accelerate the transition to a zero-carbon economy. Scientists have warned that we have a shrinking window of opportunity to keep global temperature rises from passing 1.5 degrees Celsius over pre-industrial times.

It is past the threshold where the impacts of climate change – including superstorms, floods, wildfires and drought – are expected to become significantly more extreme.



Your Car’s Telematics Can Lower Your Car Insurance Costs

Telematics help reduce insurance costs while providing a new revenue stream and enhancing buyer loyalty

Among the innovative new products advancing telematics technology has created are policies with rates that are not only based on the owner’s driving habits, but ones that use a car’s telematics to specify how far owners drive.

During the past few years, at least 17 OEMs have released telematics-based insurance packages and many automakers have partnered with insurance companies, including Ford with Arity, GM with American Family, Ford with Octo Telematics, PSA with AXA, Daimler with SwissRE.

via The Detroit Bureau

NHTSA Estimates Suggest Roadway Fatalities Beginning to Level Off After Two Years of Dramatic Increases

The National Highway Traffic Safety Administration has released its latest projections for traffic fatalities in 2022, showing a 0.2% decrease compared to fatalities during the same time in 2021.

NHTSA projects that fatalities declined slightly in the third quarter of 2022 – the second straight quarterly decline in fatalities after seven consecutive quarters of year-to-year increases.

“Fatalities have not increased for two quarters now, but we have far more work to do to save lives and address the crisis on our nation’s roadways,” said NHTSA Acting Administrator Ann Carlson.


New Crash Test Spotlights Lagging Protection for Rear Passengers

The Insurance Institute for Highway Safety is updating its longest-running crash test to address a growing gap in the protection provided for front and rear occupants.

In vehicles from model year 2007 onward, the risk of a fatal injury is 46 percent higher for belted occupants in the rear seat than in the front.

“The original moderate overlap test was our first evaluation and the lynchpin of the Institute’s crash testing program,” said IIHS President David Harkey. “Thanks to automakers’ improvements, drivers in most vehicles are nearly 50 percent less likely to be killed in a frontal crash today than they were 25 years ago. Our updated test is a challenge to manufacturers to bring those same benefits to the back seat.”


ZF Heated Seatbelt Can Reportedly Boost EV Range In Cold Weather

Low temperatures eat away at an EVs range, but ZF says there’s a fix. Enter the heated seatbelt concept, which is supposed to enable a range gain of up to 15 percent when used correctly in an electric car.

The company says its heated belt warms up immediately after the car starts moving and that it offers an “all-around warming” effect on the driver and passengers, especially when it’s used in conjunction with the vehicle’s heated seats.

Martina Rausch, who is responsible for new seatbelt developments at ZF, added that “when the passengers take off their thick winter jackets, the seatbelt lies closer and directly against the body and the restraint remains at optimal function in the event of a crash.”

via InsideEVs

Fleet Marketing

By Ed Pierce, FMW Brand Acceleration

Happy New Year!

There’s no better way to wrap up last month’s column, “Negotiating a High-Wire Marketing Balancing Act,” than with some key marketing goals you should be pursuing in 2023.

According to McKinsey & Company, “clear KPIs, such as a volume of new customers or specific revenue goals, ensure that everything is measured and evaluated.” 

No matter what marketing goals you set, it’s important to have a plan for how you’ll achieve them. Depending on your marketing goal, you may have a range of strategy types to choose from.



Crash-Free Culture

Fleet managers are facing more pressure than ever to adapt and modernize their fleet in all ways — from reducing emissions to upgrading vehicles, to optimizing routes and keeping their drivers and communities in which they work safe.

By Ed Dubens, CEO/Founder, eDriving

Driver risk management initiatives are more likely to produce sustainable results with a comprehensive program that identifies risk at the driver and fleet level and provides multi-faceted remediation measures to mitigate them.

Are you looking to implement a driver risk management program in 2023? Or upgrade an existing one? If so, keep these 8 trends in mind.



Lightning eMotors

Digital service identifies operating costs, carbon reductions, fleet recommendations

Lightning eMotors, an EV fleet provider, released a new Fleet Planner that recommends to each operator the best Lightning vehicle for their network and also provides analytics on the operating costs, carbon emissions reductions, charge rates and other information related to switching to that vehicle.

“One of the challenges facing fleets seeking to electrify is a lack of reliable information about how commercial EVs will perform under various conditions and how big an impact they will have on key metrics such as operating cost and carbon reduction,” said Nick Bettis, vice president of marketing and sales operations at Lightning eMotors.

via Freightwaves

Fleet Management Resources


The Automotive Fleet & Leasing Association. Advancing corporate fleet worldwide.

The fast, easy way to remarket without risk. Get an offer in hours, paid in a few days. Improve TCO. Save time, money and resources.

PARS’ mission is to provide you with high-quality service at competitive prices for all of your transportation needs.

Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.

Fleet Street
Fleet Street has 30+ years of experience and knowledge using a spectrum of wholesale and retail channels to simplify your involvement in the remarketing process.

SuperVision is a fleet driver management solution for MVR & license monitoring, fleet management, fleet safety oversight and driver performance and retention.

eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.

NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

Helping vehicle fleets exceed their business goals since 1939, WheelsDonlen is committed to truly understanding your unique needs and providing solutions to help you succeed.

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