October 12, 2021

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Editor’s Analysis & Top Industry News

Finding Normal & Defining Fleet Success

We were delighted to read Rich Mallek’s enthusiastic take on the just-concluded AFLA conference. “This year’s AFLA fleet conference was not only meaningful, but chock full of elements that attendees can leverage as the industry looks to establish its new normal.”

RTA’s Steve Saltzgiver writes a notable column: Defining Fleet Success. He says, “As fleet professionals, we focus on the right metrics to track to monitor how our fleet is performing, and what reports to run to ensure we’re up to date on services and staying on budget. But how can you determine if you have a successful fleet?”

The supply chain disruption is not going to end anytime soon. We looked to Merchants Fleet for their tips on how to deal with the vehicle shortage dilemma.

Enjoy this issue and please check in with us for daily updates.

Janice Sutton
Editor in Chief

VIDEO: Moving Toward EVs in a Controlled and Cohesive Fashion

Maria Neve has joined Donlen to help clients make real world decisions based upon realistic opportunities for sustainability and electrification.

VIDEO: Vehicle Tracking

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Instant Vehicle Tracking offers a navigation and location solution that’s fast and affordable, with decimeter-level accuracy.

Video Interview with YOU Here?

  Request for Zoom Video Interviews

We’re ramping up FMW’s video interviews via Zoom given the times, and are looking to speak with a variety industry experts (and we know that many of you are reading!).

Please feel free to suggest yourself, or someone you know. Any and all timely industry topics will be considered, and we look forward to speaking with you!

Email Ted Roberts to learn more: ted@fleetmanagementweekly.com.


Are Your Drivers Required to Pull a Trailer and Do They Have What it Takes to do it Safely?

You are invited to audit TrailerReady™ a virtual, instructor-led, advanced performance trailering safety course on behalf of company drivers who operate a light truck and trailer combination.

In this 75-minute class students learn essential information to safely secure, inspect and operate articulated vehicles in close quarters and on the open road.

Friday, October 15, 2021; 12:00-1:15 p.m. EST; Via Zoom

Sign Up for Your Complimentary Test Drive!


Work Truck Solutions Wins 2021 PACE Award

Company captures most innovative and technology focused award

Work Truck Solutions® was named a 2021 Automotive News PACE Award winner at the online awards ceremony. The prestigious award recognizes automotive suppliers for superior innovation, technological advancement and business performance.

Accepting the award, Work Truck Solutions CEO Kathryn Schifferle said, “We’re singularly focused on serving the commercial vehicle space, and approach developing solutions with a partnership mindset.”


A Call to Action: A Strong Marketing and Sales Partnership Perfects Content Marketing

By Ed Pierce, President of ITA Communications. Fleet

Content marketing has gained prominence as a critical marketing tactic in this age of ever-expanding digital media channels.

When systematically planned and implemented, a content marketing program attracts, engages, and retains an audience in the form of articles, videos, podcasts, and other media.

Content can establish expertise, promote brand awareness, and differentiate your product or service in buyers’ minds in the buying process.


Green Fleet Awards 2021

The Green Fleet Awards is open to both government and commercial fleets in North America.

Government fleets consist of all federal, state, and local government fleets, including fleets that are operated by local government personnel or contracted services.

The Green Fleet Award is a comprehensive set of criteria specifically tailored around the challenges and requirements of fleet professionals.

Here are the 2021 Winners!

AFLA in San Antonio

Photo credit: La Cantera Resort & Spa

By Rich Mallek, Director of Business Development, FLD Remarketing

Like many of the attendees at last week’s annual Automotive Fleet Leasing Association (AFLA) conference, I was decidedly unsure how the event would turn out.

After more than 18 months of virtual meetings and halting interactions, I wondered whether my colleagues in fleet were ready for what usually turns out to be several days of face to face meetings, close contact with long-time friends, and commiserating with people we may not have met before.

Especially considering that the annual NAFA show held the previous month in Pittsburgh had a markedly smaller crowd than years past, and many notable participants in NAFA’s usually bustling conference floor missing in action.

As I boarded my flight to San Antonio, many unanswered questions swirled in my head.



Fleet Performance

By Steve Saltzgiver, Director of Strategic Innovation, RTA Fleet Management Software

As fleet professionals, we focus on the right metrics to track to monitor how our fleet is performing, and what reports to run to ensure we’re up to date on services and staying on budget.

But how can you determine if you have a successful fleet?

Other industries have books, manuals and more to determine what it means to succeed. There are conferences and keynotes all the time on Customer Success. Even IT departments now have benchmarks to strive to achieve to be deemed successful.

But there has never been a clear definition for Fleet Success.

Until now.



Supply Chain Disruption

Fleet Management Weekly Staff

As supply chain disruptions are expected to continue into 2022, fleets continue to implement strategies for retaining assets to accommodate for a lack of new vehicle inventory.

Merchants Fleet, in its Guide on How to Adapt to Vehicle Shortages, has some excellent tips for any fleet manager facing the vehicle shortage dilemma, starting with maintaining an order calendar with milestones – such as incentive negotiations, upfitter discussions, total cost of ownership analysis, and vehicle selections — and then back track these required steps to take.



New-Car Destination Charges Are Absurd: Here’s Why


Consumer Reports examined the rise of destination fees and found they’ve climbed from an average of $839 in 2011 to $1,244 in 2020, a massive 48% increase in less than a decade. Over the same period, the price of an average new car has risen “just” 27%.

Even if integrated into MSRP, another issue would linger: The distance to a buyer’s destination. Cars are big, heavy things that need to travel thousands of miles to buyers – except when they don’t.

How many people in suburban Detroit live a few miles from the Ford plant in Wayne, Michigan, but paid the same $1,195 destination fee on a new Ford Ranger that they’d have to pay in San Francisco? The same might be asked of new Hyundai Sonata buyers in Alabama who paid $1,005 to ship a car that was made in Montgomery, Alabama.

Read the article at Roadshow.

High Rental Car Prices Expected to Last Until 2022, at Least


Rental-car agencies sold off their excess vehicles during the early days of the pandemic and were caught off guard when demand returned sooner than expected

Experts are offering different predictions for when the rental scene in the U.S. will get back to something more normal. Some say it will be at least 2022 before prices come down.

Rental companies are changing their policies to keep their cars longer before they cycle them out of the system. Vehicles are being moved away from locations that used to cater to business travel—which is returning, but still not as high as before the pandemic—and into southern vacation hot spots.

Read the article at MSN.

Rivian’s Electric Truck Gets All the Attention, But its Fate is Tied to Amazon


Rivian shared new details of the Amazon deal. The e-commerce giant will have exclusive rights to Rivian’s delivery vehicles for four years after receiving its first one, and it gets right of first refusal to buy the vans for two years after that.

PitchBook analysts forecast the total Amazon order could bring more than $4.5 billion to Rivian and, more importantly, additional commercial customers.

The unknown price of each van is just one part of the equation. The agreement also includes provisions for recurring revenue for fleet management, such as software updates and running diagnostics.  Amazon currently is testing a handful of pre-production vans in cities across the U.S.

Read the article at Autoblog.

Chevrolet’s Electric Silverado Debuting at CES 2022

The Detroit Bureau

Chevrolet officials confirmed the brand will debut its all-electric Silverado at CES 2022 during GM CEO Mary Barra’s keynote address on Jan. 5.

The electric Silverado will offer customers a GM-estimated range of more than 400 miles on a full charge.

Designed as an EV from the ground up, the Silverado EV harnesses the best of the Ultium Platform and Silverado’s proven capability. The fleet and retail versions of the electric Silverado will offer customers a variety of options and are expected to be in high demand.

Read the article at The Detroit Bureau.

REV Midwest


If we’re going to adopt electric vehicles in any meaningful way, we need the kind of infrastructure that can support ever-larger chunks of the population making that switch.

The Regional Electric Vehicle Midwest Coalition (or REV Midwest) – governors of five Midwestern states – Illinois, Indiana, Michigan, Minnesota, and Wisconsin—all signed a Memorandum of Understanding to co-develop “a regional framework to accelerate vehicle electrification in the Midwest.”

Goals of this agreement include advancing an equitable, data-driven transition to EVs for all communities to reduce emissions keep development within communities sustainable and the acceleration of medium- and heavy-duty fleet electrification through coordination of charging infrastructure, particularly along commercial corridor, as well as standardization of regulatory schemes.

Read the article at RideApart.


Vehicle Transport

By Teri Ross, Vice President of Sales & Client Relations at PARS

The impact of COVID-19 has cascaded throughout our world to affect just about every aspect of our lives.

Likewise, in the transportation industry, even after 18 months challenges remain. COVID disruptions touch many of the services provided to our clients and we must face the fact that some of these disruptions are going to resolve slowly.

In the following sections, I detail the lingering pandemic’s impact on each aspect of the delivery cycle and how to adapt. One thing is clear, we are now living in a world where patience is a true virtue.



Crash-Free Culture

By Ed Dubens, Founder/CEO of eDriving

Are the Managers of your Drivers playing their part in creating a crash-free culture across your organization?

Official figures revealed a surge in deaths on U.S. roadways in the first quarter of 2021 – a 10.5 percent increase from the same period last year. And we already know that around 94% of collisions can be attributed to driver attitudes and behaviors, which tells us that the key to reducing collisions is to improve those attitudes and behaviors. But does that mean that your driver risk management program should focus purely on driver attitudes and behaviors, or those of managers, too?

eDriving’s primary research has proven what other cognitive studies have shown: namely, that training – whether virtual or in person – can only change the risk level of a driver so much. Personal performance coaching has been found to be one of the best methods of reinforcing safer, sustained low-risk behaviors.


Fleet Management Resources


The Automotive Fleet & Leasing Association. Advancing corporate fleet worldwide.

The fast, easy way to remarket without risk. Get an offer in hours, paid in a few days. Improve TCO. Save time, money and resources.

PARS’ mission is to provide you with high-quality service at competitive prices for all of your transportation needs.

Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.

Fleet Street
Fleet Street has 30+ years of experience and knowledge using a spectrum of wholesale and retail channels to simplify your involvement in the remarketing process.

SuperVision is a fleet driver management solution for MVR & license monitoring, fleet management, fleet safety oversight and driver performance and retention.

eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.

NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

Wheels, Inc.
First in fleet for 80 years. Wheels helps you build tomorrow’s fleet today.

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