August 24, 2021

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Editor’s Analysis & Top Industry News

A Look Back and a Look Ahead

I have long been fascinated by the remarketing segment of our industry. While there was a certain comfortable predictability about the market cycles, there were always trends that sparked extra interest.

Now? This year’s market is unlike anything we’ve ever seen. Making some sense of the 2021 medium duty wholesale market is Bill Bishop, FLD’s expert on this market. It’s an informative and engaging read.

I sure can relate to this principle from Chris Watkins: “If you have ever delivered customer service, it becomes a part of your DNA, and you really start to understand what customer experience truly is and how important it is.” Chris may be new to LeasePlan but backed by an impressive 30-year career in operations service delivery, his vision for delivering outstanding customer experience is crystal clear.

We are excited to learn about the wealth of new products and services to be introduced at NAFA I&E next week!

Janice Sutton
Editor in Chief

VIDEO: UK Moving Towards Zero Carbon by 2030

The UK is moving towards zero carbon by 2030, and this fleet expert is optimistic that they will get there.

VIDEO: Building Better Fleets

  Improving Efficiencies for Every Vehicle

Nearly all fleets today are working towards becoming more sustainable, and it’s important to realize that there are ways to make all of the vehicles you have on the road right now more efficient.

VIDEO: The Hidden Flaw

  The Hidden Flaw is Now Playing

There’s a critical flaw that’s hiding in virtually every fleet’s supply chain. Sometimes in plain sight.

WATCH “The Hidden Flaw.”


Agile Fleet Awarded Contract for Fleet Management by Sourcewell for Third Consecutive Time

50,000+ government, education, and nonprofit member agencies may purchase via contract, without additional solicitations

For the third consecutive time, Agile Fleet has been awarded a national contract for fleet management and related technology by the Sourcewell service cooperative.

“Agile Fleet’s strong partnership with Sourcewell continues to provide their members our fleet and motor pool management technologies without interruption,” says Ed Smith, president of Agile Fleet.


Mentor by eDriving Announces Emergency Rapid Response Services Powered by Sfara & Bosch

New global partnership between eDriving, Sfara & BOSCH to provide GLOBAL EMERGENCY RAPID RESPONSE SERVICES including Personal Safety SOS!

Mentor by eDriving further extends its commitment to helping drivers return home safely to their loved ones at the end of each day with the introduction of Emergency Rapid Response Services powered by Sfara & Bosch.

Integrated, Sfara-patented AI crash detection technology automatically recognizes a collision with industry-leading accuracy and minimal false alerts.

Through Mentor’s Personal SOS feature, this same global assistance is available to drivers whenever they feel concerned their safety is at risk whatever they are doing – driving, delivering packages / parcels, walking or riding public transportation.

CLICK HERE to see more details in the product sheet.

CLICK HERE to Read More.

ARI Introduces Series of Enhancements for its Award-Winning Fleet Management Platform and Complementary Mobile App

The updates streamline the user experience for all fleet stakeholders and allows the technology to continue to effortlessly evolve to align with the future of mobility

ARI® today announced a series of enhancements for its propriety fleet management system, ARI insights®, which will transform the user experience for all fleet stakeholders.

“ARI is – and always will be – a customer-centric organization. Providing an engaging experience for our clients across the globe is our organization’s top priority and we remain focused on continuously enhancing the value we deliver,” said Bob White, president, Holman Fleet & Mobility. “


U.S. Bank Partners With Mastercard to Launch U.S. Bank Voyager Mastercard for the Fleet Industry

Press Release

U.S. Bank announced today that it has partnered with Mastercard to offer the U.S. Bank Voyager® Mastercard®, which can be used for fleet-related expenses anywhere Voyager or Mastercard are accepted.

Jeff Pape, senior vice president and director of product and marketing for transportation at U.S. Bank said “The new U.S. Bank Voyager Mastercard is a game-changer for fleet managers and drivers. Having the capability to cover and control unexpected and planned purchases on two major networks delivers unprecedented flexibility to support fleet operations and productivity.”

The new payment solution allows fleets to tailor spend controls for individual drivers and vehicles while retaining full visibility and oversight across the expanded purchase categories with enhanced travel benefits.

Read the Press Release.


By Bill Bishop, SVP of Sales and Marketing, FLD

As part of our responsibilities as the leader in vehicle remarketing, FLD produces a quarterly report on the state of the used medium duty wholesale market called the White Metal Market Report.

This publication, which is shared with our clients, partners and associates, is just one of the ways we demonstrate thought leadership in a corner of the fleet industry that has become overly populated with a host of independent and channel partners over the past few years.

Ahead of the release of our Q3 report, we thought we’d share some of our most recent insights with the readers of Fleet Management Weekly.

Today – nearly a year and half since the start of the Covid 19 pandemic – the medium duty wholesale market is beginning to stabilize. And while much of the industry is still reeling from challenges like the ongoing chip and supply chain shortages, indications are that the wild ride is starting to moderate. And that at some point in the not-too-distant future, the medium duty wholesale market – and hopefully the entire fleet space – will find its new normal.

What makes us feel this way?



LeasePlan’s New EVP of Operations

By Ed Pierce, Contributing Editor

New to LeasePlan, Chris Watkins, EVP of Operations, can’t help but share his passion for customer service.

Chris comes to LeasePlan with proven expertise in operations leadership and enabling service delivery functions. He also brings a background in driving strategy and transformation efforts to convert corporate objectives into business outcomes.

In a recent interview, he detailed his nearly 30 years in operations and service delivery leadership positions as well as design of service delivery models, technology enablement, planning and transformation. He explained how this wealth of experience will be applied to LeasePlan’s operations models and what fuels this enthusiasm for service.



Car Color Trends

By Grant Feek, CEO, Tred

The color of your car is a little bit like your wardrobe—it’s an expression of your style.

Maybe you just picked something neutral like silver or white, out of practicality—because it’s easy to keep looking clean. Or maybe you chose it very deliberately, to make a statement, like a lava orange or alien green.

If you’re like most people, it was probably something in between; there was only one, or a couple of colors you would buy, because it just looked right to you and you wouldn’t be happy with anything else.

Just like certain colors come in and out of popularity in clothing trends, car colors also ebb and flow in popularity.

Here are some of the most common questions and myths about car colors, and our answers.



Ford Doubles Electric F-150 Lightning Production Plan, and it’s Still Not Enough


Ford is planning to double production of their upcoming F-150 Lightning electric pickup truck, according to Reuters. The move comes in response to strong early demand, with Ford already racking up 120,000 customer reservations for the vehicle in advance of its spring 2022 release.

Ford’s new plan includes a ramp to 15,000 vehicles in 2022, 55,000 in 2023, and 80,000 in 2024. Ford will then target 160,000 vehicles in 2025 when the second-generation Lightning hits the road, which will be developed on Ford’s new electric-only TE1 platform.

Ford has already increased F-150 Lightning production before. Back in November, they announced a plan to add 350 more production jobs and increase production by 50% over previous plans. So now, Ford is planning to produce three times as many electric F-150s as the original plan. Only 6% of the trucks Ford makes in the next five years will be electric.

Read the article at Electrek.

New Nauto White Paper: Measure & Reduce Risk in Fleets

Press Release

According to a study by NHTSA, more than 94% of collisions are attributable to driver error, and of those incidents, a majority stem from risk factors that include distracted driving, speeding, tailgating, and improper turns.

Many of today’s telematics-based systems do not provide the full measure of risk, which means fleets and their insurance carriers are relying on lagging metrics and after-event reviews.

Nauto explores this topic in the new white paper that was released today entitled “Measure & Reduce Risk in Fleets” which provides a deep understanding of how commercial fleets can effectively measure and reduce their driving risk to reduce vehicle collisions and collision-related financial loss by hundreds of millions of dollars in just months.

Read more of the Press Release and download the white paper.

Discount Tire and Motorq Offer Connected Fleet Insights Platform

Press Release

Discount Tire and Motorq are offering a new connected vehicle data analytics platform to Discount Tire’s fleet customers. The platform will access and analyze live data streamed directly from connected vehicles, giving Discount Tire’s fleet customers critical insights about their vehicles and drivers to make better business decisions.

“Now more than ever fleet managers can benefit from data that makes their fleets more efficient, safe, and increases the health of fleet vehicles,” said Chris Adams, Vice President at Discount Tire. “What’s most exciting to us is the ease of getting started: no third-party hardware or software. We believe this is a big benefit for fleet customers of all sizes.”

Information across three key categories are available to Discount Tire fleet customers from this new service: Vehicle Location & Travel, Vehicle Health & Maintenance, and Safety.

Read more of the Press Release.

GM ‘Buckle to Drive’ Seatbelt Requirement Coming to 2022 SUVs, Full-Size Trucks

The Drive

The National Highway Traffic Safety Administration says the national use rate of seat belts was at 90.3% in 2020. In the late 40s and early 50s, buyers started seeing cars with seat belts as options, and by the early 1970s, American car manufacturers were required to include seat belts in new vehicles.

Chevrolet expanded its Teen Driver mode (a suite of features to keep kids safe behind the wheel) in 2019 to include a “Buckle to Drive” mode that won’t allow the driver to shift out of park unless the seat belt is properly buckled.

Now it appears Buckle to Drive will be included as a standard feature on more 2022 SUVs and full-size trucks like the redesigned 2022 Chevy Silverado and GMC Sierra.

Read the article at The Drive.

Electric Vehicles

By Louis Efron

Will your next package or pizza be delivered by an electric vehicle? Will you be ushered to your destination by an electric Lyft or your children taken to school in an electric bus?

Fleets are going electric fast, and big industry players like Daimler, Cummins, Peterbilt, and Volvo sell commercial EVs to support the transition. In addition, start-ups such as BYD, GreenPower, Orange EV, and Proterra are filling in the gaps for commercial EV supply.

Unfortunately, customer-focused charging technology has not kept pace with the advancement of EVs. It is not uncommon for consumer EV drivers to pull up to a charging site that is not working or with long wait times. This dynamic is simply not sustainable and certainly not an option for commercial fleet operators who must keep their vehicles charged and on the road to support their business and customers.



Safety & Risk

By Art Liggio, President and CEO, Driving Dynamics

We often see headlines about traffic deaths centered around highway safety statistics, but seldom do we see the data on how many people are injured.

Even though traffic volume decreased significantly in 2020, our roadways have been deadlier. Last year 42,060 people died in a crash-related incident—the highest in 13 years.

These highway fatalities represent a 24 percent spike compared to 2019 which was noted as the highest fatality rate in 96 years since 1924.

But what received little to no attention was the dramatic increase of nonfatal, medically consulted injuries. The injury estimates for 2020 is a staggering 4,795,000!

Whether you manage a fleet of vehicles, oversee a mobile salesforce, use a reimbursement program, or simply employ commuters, ensure your driver safety program and policy adequately addresses the risk factors that contribute to these injuries and disabilities. When examining your safety program, you should consider the following examples.



Customer Driven

By Sheila Keyser, Senior Director, Client Services, Wheels, Inc.

The COVID pandemic has forever changed the workplace environment. For many companies, it is all about flexibility more now than before.

As I think about meeting expectations, I reflect on the Fall of 2020 when the hope for a COVID vaccine was the topic of conversation.

We saw companies get creative on the different ways to keep their businesses moving, while meeting customer expectations.

But for Wheels, flexibility has always had a place in the workplace especially when it comes to taking care of customers. Flexibility is essential to the success of meeting customer expectations.

And we saw those expectations change.


Fleet Management Resources


The Automotive Fleet & Leasing Association. Advancing corporate fleet worldwide.

The fast, easy way to remarket without risk. Get an offer in hours, paid in a few days. Improve TCO. Save time, money and resources.

PARS’ mission is to provide you with high-quality service at competitive prices for all of your transportation needs.

Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.

Fleet Street
Fleet Street has 30+ years of experience and knowledge using a spectrum of wholesale and retail channels to simplify your involvement in the remarketing process.

SuperVision is a fleet driver management solution for MVR & license monitoring, fleet management, fleet safety oversight and driver performance and retention.

eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.

NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

Wheels, Inc.
First in fleet for 80 years. Wheels helps you build tomorrow’s fleet today.

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