August 17, 2021

Follow us

Editor’s Analysis & Top Industry News

It’s Deja Vu All Over Again

We have been writing in this column for many months about how excited we were to gather with our fleet community in Pittsburgh for NAFA I&E later this month. Regrettably, the FMW team will not be attending the in-person conference after all and it’s all down to the gravity of the delta variant. While we were vaccinated as soon as our turns came, we have vulnerable family members. Our team is now looking forward to seeing you at NAFA’s Virtual I&E September 13-15.

In Customer Driven, Wheels’ customer service pro Sheila Keyser writes about flexibility in the workplace, specifically as it relates to the creative changes her team has made during this pandemic.

Art Liggio points out that it’s not just the shocking number of fatalities we need to look at in the 2020 highway safety statistics, but the staggering estimates of 4,795,000 injuries!

How do we get our drivers onboard to improve these numbers? ITA Communications shows us how we can “Apply the Principles of Advertising to Win Driver Understanding, Acceptance, and Advocacy”

Janice Sutton
Editor in Chief

VIDEO: Heroes Moving Heroes

PACE Suburban Bus did a fantastic job celebrating their essential employees – and other essential employees – during the pandemic, including bus parades at local hospitals.

VIDEO: Preparing an EV Business Case

  How to Prepare a Business Case for the Adoption of Electric Fleet Vehicles

There are some great resources out there to help you prepare a business case for the adoption of electric vehicles, and in many states a great place to start is with your energy company.

VIDEO: The Hidden Flaw

  The Hidden Flaw is Now Playing

There’s a critical flaw that’s hiding in virtually every fleet’s supply chain. Sometimes in plain sight.

WATCH “The Hidden Flaw.”


NAFA I&E Virtual Experience

September 13-15, 2021

I&E Virtual Experience, which takes place 12 days after the I&E in-person event in Pittsburgh, will provide education, peer networking, and access to the best products the fleet industry has to offer.

This Virtual Experience is not meant to replace the live event, but in fact augment the experience for those fleet professionals who travel to Pittsburgh as well as provide a taste of the show to those who cannot attend the in-person I&E.

I&E Virtual Experience consists of three days of sessions, some recorded at live I&E and some created specifically for the virtual event.

Learn More!

Tom Coffey of Merchants Fleet Wins Globee® in the 8th Annual 2021 Sales and Customer Service Excellence Awards

Merchants Fleet announced that the Globee® Awards, organizers of world’s premier business awards programs and business ranking lists, has named Tom Coffey a winner in the 8th Annual 2021 Sales and Customer Service Excellence Awards.

“I am thrilled to receive this esteemed recognition from the Globee Awards,” said Tom Coffey. “As a 37 year veteran of the Fleet industry, I’ve had the privilege of leading some of the best sales and service teams in the business, and it’s an honor to be recognized on the global stage for all that we have accomplished.”


The Top Hazardous Locations for Commercial Drivers

Omnitracs’ Road Ahead Blog

By Pierre Sarnow, Lead Data Scientist

Ah, the many facets of professional driving.

There is an immense difference between cruising along an open and expansive interstate with lush, welcoming scenery versus sandwiching a less-than-petite commercial vehicle into a busy city’s congested, rush-hour traffic.

On the road, our locations often alter our level of comfort and safety. In trucking and transportation, hazardous areas present a significant risk to professional drivers and motor carriers. Due to the associated issues related to dangerous locations, drivers are more likely to exhibit high-risk driving behaviors in these areas.

Read the blog

NETS 2021 Virtual Strength IN Numbers® Fleet Safety Benchmark Conference

Keynote Speakers Announced!

October 19, 2021—October 21, 2021 10:00 AM-5:00 PM ET NETS annual STRENGTH IN NUMBERS® Benchmark Conference

Conference participants include NETS member companies from diverse industries, representing a collective global fleet of more than half-a-million vehicles.

  • Share road safety case studies, new research, and emerging issues
  • Review NETS annual STRENGTH IN NUMBERS® Fleet Safety Benchmark Report
  • Gain exclusive access to industry-leading Road Safety Sponsors
  • Network with other conference participants which include NETS member companies

Customer Driven

By Sheila Keyser, Senior Director, Client Services, Wheels, Inc.

The COVID pandemic has forever changed the workplace environment. For many companies, it is all about flexibility more now than before.

As I think about meeting expectations, I reflect on the Fall of 2020 when the hope for a COVID vaccine was the topic of conversation.

We saw companies get creative on the different ways to keep their businesses moving, while meeting customer expectations.

But for Wheels, flexibility has always had a place in the workplace especially when it comes to taking care of customers. Flexibility is essential to the success of meeting customer expectations.

And we saw those expectations change.



Safety & Risk

By Art Liggio, President and CEO, Driving Dynamics

We often see headlines about traffic deaths centered around highway safety statistics, but seldom do we see the data on how many people are injured.

Even though traffic volume decreased significantly in 2020, our roadways have been deadlier. Last year 42,060 people died in a crash-related incident—the highest in 13 years.

These highway fatalities represent a 24 percent spike compared to 2019 which was noted as the highest fatality rate in 96 years since 1924.

But what received little to no attention was the dramatic increase of nonfatal, medically consulted injuries. The injury estimates for 2020 is a staggering 4,795,000!

Whether you manage a fleet of vehicles, oversee a mobile salesforce, use a reimbursement program, or simply employ commuters, ensure your driver safety program and policy adequately addresses the risk factors that contribute to these injuries and disabilities. When examining your safety program, you should consider the following examples.



Winning Drivers’ Perceptions and Behavior

ITA Communications

The key components that make up a successful driver safety program include…

– An assessment of needs and performance shortfalls vis a vis a written policy
– Alignment with corporate social and employee safety goals
– Key training performance goals and metrics
– Active senior leadership support
– Engaging, relevant learning content and communications channels
– Continuous reinforcement of model behavior and performance with impactful consequences and rewards
– Ongoing marketing to gain driver acceptance, understanding, and advocacy

As a long-time fleet marketing specialist, I see that the same proven marketing concepts employed by companies to win customers and strengthen customer relationships can be applied to win drivers’ perceptions and behavior.



EV Range: Here’s What Can Hurt Your Electric Car’s Mileage


Before you sign on the dotted line for an electric vehicle, new or used, there are some things you should know so you’re not surprised by a car’s real world range.

Cold weather can substantially drop your EV’s range by as much as 25% at freezing temperatures. The newer an EV you buy, the better it’s likely to handle cold weather due to improvements in battery management technology, a good reason to assess a used EV carefully before deciding it’s a bargain.

Battery age is the main reason a used EV may not be a bargain.

Read the article at CNET.

A New Study Breaks Down Vehicle Ownership Cost. Here’s How EVs Fared


A new study from the US Department of Energy’s (DOE) Argonne National Laboratory offers the most comprehensive results yet of the costs of owning and operating different types of vehicles and how costs vary by powertrain.

The study found that the maintenance costs of battery electric vehicles are 40% lower than ICE vehicles.

Overall, hybrid electric vehicles currently tend to be the lowest-cost powertrain. However, battery electric vehicles will reach cost parity as battery prices drop, and hydrogen-powered fuel-cell electric vehicles will reach cost parity with conventional vehicles as the price of hydrogen drops.

Read the article at Electrek.

Study Shows Hydrogen Made From Natural Gas Dirtier Than Burning the Natural Gas Directly


A new study reveals that the ways in which we manufacture hydrogen in the United States may actually be doing more damage to the environment than good.

The mining of natural gas creates significant quantities of carbon dioxide. The study also found that during the natural gas mining process as much as 3.5% of the gas leaks into the atmosphere, a consequential portion of which is methane. Methane can be, by some estimates, 86 times more potent than carbon dioxide in regards to the greenhouse effect.

While many energy companies are promoting hydrogen as an alternative fuel due to investments in natural gas mines, it would be far more friendly to Mother Earth if hydrogen was manufactured using solar or other forms of renewable energy.

Read the article at Autoblog.

According to Bloomberg, Sales of Fossil-Fuel Vehicles Have Already Peaked


A recent article in Bloomberg makes the bold assertion that sales of internal combustion engine (ICE) vehicles have already peaked, so the future of the global auto industry belongs to electric vehicles.

EVs may still be more expensive than fossils, but that won’t be the case for much longer. Bloomberg finds that, in Europe, battery EVs are approaching purchase-price parity with ICE vehicles.

On a total-cost-of-ownership basis, driving an EV is already cheaper than driving a comparable legacy vehicle.

Read the article at EVANNEX.

Shared Mobility Today

McKinsey & Company

The shared-mobility market accounted for approximately $130 billion to $140 billion in global consumer spending in 2019. Out of this, e-hailing accounted for the largest share.  Car sharing and peer-to-peer car sharing account for less than 10 percent of this market, which reflects e-hailing’s higher convenience.

Private vehicles remain the most popular mode of transport in almost every country.  Car sharing is the least used mode on average by consumers today. E-hailing is the most popular for consumers in Brazil, China, and the United States – in China, 90 percent of consumers stated that they use e-hailing services at least once per week.

When considering future mobility modes, respondents are open to robo-taxis, with more than half of them interested in trading in their car in the future, while 7 percent of consumers express they would even pay a premium compared with owning a car.

Read the article at McKinsey & Company.


Reducing Fleet Costs

By Ed Smith, President, Agile Fleet

What would you say if I told you that you could reduce fleet costs tomorrow?

You can. Did you know that having, communicating, and consistently enforcing policy can dramatically reduce fleet costs? I like to say that having good fleet policies is like having a money tree. If a cost-saving policy is communicated and enforced consistently, it will save you money every time.

Do you have a money tree?

Despite the obvious benefits and the relatively low cost of developing them, many fleets do not have written policies. If they do, they do not have systems in place to efficiently communicate and enforce them. Why? Seriously, why?

One great example of such a policy is limiting the use of personal vehicles for official use. There are many reasons it is not a good idea to have employees using personal vehicles for business purposes in most cases. Cost is chief among those reasons.



European Fleets

By Ed Pierce, Contributing Editor

Samuel Kellner-Steinmetz, the Chief Sales Officer of Fleet Logistics Group, recently sat down with Fleet Management Weekly to provide insight into the current European fleet market as new challenges and opportunities demand the remaking of European and global fleets.

Headquartered near Munich, Germany, Fleet Logistics is Europe’s largest independent fleet management supplier, serving as the link between the leasing company and the company operating the fleet.

He says, “The world has undergone two significant dislocations in the recent years. First, there’s the COP21 Paris Climate Agreement. The second dislocation is COVID-19.

How do these two events affect the acceleration of electric vehicles, among other trends in Europe and worldwide?”


Fleet Management Resources


The Automotive Fleet & Leasing Association. Advancing corporate fleet worldwide.

The fast, easy way to remarket without risk. Get an offer in hours, paid in a few days. Improve TCO. Save time, money and resources.

PARS’ mission is to provide you with high-quality service at competitive prices for all of your transportation needs.

Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.

Fleet Street
Fleet Street has 30+ years of experience and knowledge using a spectrum of wholesale and retail channels to simplify your involvement in the remarketing process.

SuperVision is a fleet driver management solution for MVR & license monitoring, fleet management, fleet safety oversight and driver performance and retention.

eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.

NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.

Wheels, Inc.
First in fleet for 80 years. Wheels helps you build tomorrow’s fleet today.

Index to FleetManagementWeekly.com  

Fleet Management Weekly Newsletter Archive
Access to back issues of the FMW newsletter.

FMW Mobility
How mobility is rapidly changing the fleet management landscape.


FMW Fleet Videos
Video clips of industry leaders speaking on a variety of engaging hot topics in fleet.

FMW Autonomous Vehicles
The constantly evolving landscape of autonomous vehicles.

Contact Us

FMW Fleet Trends & Issues
A wide scope of topical news for today’s fleet professionals.

FMW Fleet Safety
News and practices to help you bring your drivers home safely, every day.

Media Kit