May 7, 2019

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Editor's Analysis & Top Industry News

We Celebrate Leadership

Congratulations to Mary Sticha, CAFM for being recognized for her leadership and countless contributions to our industry. In Louisville, Kentucky last month, Mary received NAFA’s Honorary Lifetime Membership Award. We wish her all the best on her retirement.

We learn so much from our columnists. This week, fleet marketing sage Ed Pierce explains the value of Agile marketing as a strategic business tool.

Kudos to eDriving for winning a Silver Stevie® Award for their Mentor program. In his column, Ed Dubens, CEO and founder of eDriving, offers guidance on what leaders can do to help put a stop to the increasing number of fatalities on our roads.

“Management is doing things right; leadership is doing the right things.” ~ Peter Drucker

Janice Sutton
Editor in Chief

VIDEO: Cost Reductions and Improved Cycle Time from Better Claims Management

Evolving technology and improvements to how claims are managed and reported are helping CEI make some significant improvements to accident management.



VIDEO: Stories for Smart Fleets

 A Fleet Goes Out for RFP

This industry professional in charge of 3,000 vehicles went out for RFP so that she could offer her fleet a combination of vehicles that was best in class.

VIDEO: Fleet and Mobility

 Hitting Milestones on the Journey Toward Mobility

We have seen ups and downs on the path and journey toward mobility, and in some areas – including electrification – we have now moved beyond the turning point.

The Fleet Spot

Mary Sticha, CAFM®, Receives NAFA’s Honorary Lifetime Membership Award

NAFA’s Honorary Membership recognizes outstanding service to NAFA, the fleet administration profession, the automotive industry, a community, state, or nation.

No one could argue that Mary Sticha, CAFM, is a perfect example of this.

“Honorary Membership is awarded to an individual at the end of their fleet career and allows them the ability to stay connected to NAFA,” said NAFA President Patti Earley, CAFM, noting that Sticha was about to retire from Element Fleet Management.


Mentor by eDriving – Winner of Silver Stevie® Award in 2019 American Business Awards®

Press Release

eDrivingSM has been named the winner of a Silver Stevie® Award in the Governance, Risk & Compliance Solution category in the 17th Annual American Business Awards®.

Powered by the FICO® Safe Driving Score, Mentor empowers “good” drivers to prove their low-risk profile, and “high-risk” drivers to understand their risk exposures, how those factors affect their safety and what they can do to manage, control and mitigate their risk of crashes, thereby improving their driving and ultimately ensuring their safe return to their loved ones at the end of each day.

Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 11. Tickets are now on sale.

Read the entire press release.

AFLA Mini-MBA — The Right Choice

Deciding the best way to invest in your career is no easy task, particularly with so many options being offered to today’s workforce.

AFLA has provided a solution for fleet-focused individuals by creating the Mini-MBA program in partnership with Bentley University. This unique opportunity will challenge participants with active exercises, case studies, assessments and lively group discussion, to reinforce understanding of the concepts presented.

Watch this message from Michael Beiger, AFLA Mini-MBA Task Force Chair, on what program participants will gain when they invest in their professional futures with AFLA.

Apply Now

Enterprise Announces its Vehicle Subscription Service


Enterprise joins the ranks of Lincoln, Lyft, Mercedes, and others that have started their own car subscription service.

The distinction with the Enterprise plan is that subscribers have the option to exchange vehicles up to four times a month. Typical out-of-pocket expenses like insurance, registration, maintenance, roadside assistance, and satellite radio are all part of the deal, too.

Prices and locations have not yet been announced and will be available sometime in the next 4-5 weeks.

Read the article at ConsumerAffairs.

Fleet Marketing

By Ed Pierce, Fleet Industry Marketer

Although “Agile” has been a tsunami in IT project management circles for many years, its value as a strategic business tool has led to enterprise-wide adoption.

In a world of fast-changing markets, Agile allows companies to keep focused on strategic goals while allowing teams to adapt their approaches rapidly as conditions change.

Consider that an Agile two-to-four week project “sprint” contrasts sharply with timescales of traditional project management that stretch into months and even years! On the basis of speed alone, Agile seems to be the perfect approach for managing marketing projects that usually have a small window of opportunity to achieve the best results.



Leadership and Safety

By Ed Dubens, CEO & Founder, eDriving

Leaders can help to put a stop to the increasing number of fatalities on the roads by “inspiring” employees driving for work purposes to change their attitudes, overwrite “at-risk” behaviors and evolve new safer habits.

But who are the leaders that can help to reduce driver risk?

Managing drivers is different from leading drivers; managers “manage” the activities of drivers on a day-to-day basis; dealing with practicalities and solving problems. Leaders take personal responsibility for helping ensure their drivers make it home safely every day to their loved ones and communities.

As the late Canadian Astronaut and Author, Chris Hadfield said: “Ultimately, leadership is not about glorious crowning acts. It’s about keeping your team focused on a goal and motivated to do their best to achieve it, especially when the stakes are high and the consequences really matter. It is about laying the groundwork for others’ success, and then standing back and letting them shine”.



Globally Speaking

Methods and successful case studies in one of the world’s most challenging road safety environments

By Mark Boada, Executive Editor

Collectively, the members of the U.S.-based Network of Employers for Traffic Safety (NETS) have a superior fleet safety record. So, it made sense to NETS’ board of directors to take the organization’s expertise last month to Latin America – the region with the world’s second-highest rate of traffic fatalities — and demonstrate to fleet safety managers the ways they can help change the safety culture and prevent crashes.

The two-day event – the organization’s first-ever outside the U.S. in its history — held in San Jose, Costa Rica was called the NETS Latin American Regional Satellite Conference, and to hear NETS Executive Director Joe McKillips tell it, it was “a tremendous success on several levels.”


Fleet Trends & Issues

Insurers Know Exactly How Often Drivers Touch Their Phones

The Detroit News

Millions of Americans can’t stop themselves from talking, texting and livestreaming while driving, according to the distracted driving report by Zendrive

Safety regulators, insurance companies and technologists have turned to an incremental fix for distraction: monitoring the driver, not the vehicle.

Underwriters who are best able to identify distracted-driving tendencies are better able to price the accompanying risk. Most insurers insurance companies still only offer discounts for good cell-phone behavior, but a growing number are using the findings to raise rates on serial tap-and-swipers.

Read the article at The Detroit News.

Sharp Rise in Tickets and Insurance Rates for Distracted Driving

The Detroit Bureau

Tickets issued for distracted driving are on the rise, and so is the price increase for your insurance premium.

Drivers cited for distracted driving eight years ago could expect to see their premiums rise just $2 a year. Now, prices will jump $290 or 19%. Across the country, penalties for distracted driving range from just $87 in some states to $762 in others (5.5% to 56%). In some cities, the penalty nears $1,700.

In comparison, the average penalty increase for all other violations including speeding, running a red light, or a hit-and-run was just 34% (or $494) from 2011 to 2018, and averaged 3% from one year to the next.

Read the article at The Detroit Bureau.

Understanding How Marijuana Affects Driving


In recent years, drug-impaired driving has become a major highway safety issue.

Though 33 states have changed their laws regarding marijuana, it’s still illegal everywhere to drive impaired by the drug.

NHTSA has teamed up with the Ad Council to launch the drug-impaired-driving prevention campaign, If You Feel Different, You Drive Different.

The hope is to change the cultural conversation around driving after using marijuana, to make it as socially unacceptable as driving drunk.

Read the article at NHTSA.

12 Best Trucks for the Money in 2019

U.S. News

A truck with a low sticker price is not always the best choice.

At the same time, paying too much for a truck just because it’s highly rated is not the answer.

It’s important to assure that you acquire a truck that offers the performance, features, and dependability you expect while fitting within your budget.

To do this, you need to know each competitor’s standard and available features, safety and reliability scores, average transaction prices, and overall costs of ownership.

Read the article at U.S.News.

Where are the Speeding Tickets?

A nationwide study sponsored by a New York Honda dealership found a 6.5% decrease in police-written speeding tickets over the seven year period from 2011 through 2017. The study was based on the latest data available from 48 states.

“[M]ost states…have been issuing fewer tickets in recent years, with some states issuing significantly fewer tickets over the time period we looked at…[O]n average, states [issued] 6.5% fewer tickets from 2011 to 2017, which represents an average of more than 32,000 fewer tickets issued by every state over that time.

“Beyond the national drop, we found a number of states experiencing major shifts towards issuing fewer tickets. Four different states issued 40% fewer tickets from 2011 to 2017, with Texas and Illinois both seeing drops greater than 50%, at 54.10% and 50.54%, respectively.”

As far as Fleet Management Weekly sees it: if the numbers are accurate, either fewer people are speeding, or police enforcement has become more lax and our roads are more dangerous. We think it’s the latter.

Read the full story at Yonkers Honda’ website


Driver Distraction

The New York Times

With distracted driving and safety in mind, carmakers and tech companies have worked to keep drivers from checking their phones.

Voice activation, for instance, lets a driver watch the road instead of dealing with buttons or touch-screen icons.

The most effective safety features may be the advanced driver-assistance technology that is laying the foundation for autonomous cars.

“These systems don’t care if you’re looking at the radio or engaged in conversation,” said Ian Reagan, senior research scientist at the Insurance Institute for Highway Safety.

Read the article at The New York Times.


Save Your Fleet from Lawsuits

By Amber Wuollet, Manager of Marketing, SuperVision

Picture this scenario: It’s nearing the end of the work day and it has been a productive, but uneventful day — thank goodness — and you’re almost ready to head home for a well-earned evening of relaxation.

Just as you’re getting ready to walk out the door, you get a phone call. One of your drivers rear-ended another vehicle on his way back to the office.

As you put the fleet accident protocol into play — and prepare to brief your superiors — many questions will start to run through your mind.


Fleet Management Resources
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
eDriving partners with its clients to engage with drivers and their managers to create a culture that supports lasting behavioral change to reduce collisions, injuries, license violations as well as a fleet’s total cost of ownership.
WEX fuel cards and fleet management solutions give you powerful tools to reduce spending — for any business, any fleet, any size.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
Wheels, Inc.
First in fleet for 79 years. Wheels helps you build tomorrow’s fleet today.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
Zendrive offers a suite of products and services that will make your fleet safer and help lower your insurance rates.

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