Monday, August 30, 2021 — Creating a Complaint Free Environment
Executives, employees, and staff deal with hundreds of complaints on a daily basis from both complaining customers and complaining coworkers. Silence the complaints by building a positive environment at work or at home with this fast-paced and humorous presentation by Will Bowen.
In a fast-paced and funny presentation you’ll learn:
- What’s wrong with complaining?
- What is (and isn’t) a complaint?
- The five reasons people complain (as remembered by the acronym R.I.P.E.)
- How to get other people (and ourselves) to stop complaining
- Positive leadership in a negative world
You’ll leave this presentation inspired, mindful of your own complaints, and motivated to approach complainers with new, simple and effective strategies.
As a bonus, all attendees will receive the materials to implement Will’s Complaint Free Challenge at the show and beyond.
About Will Bowen
In 2006, Will Bowen was the minister of a small midwestern church delivering a series on prosperity. As part of the series, he suggested everyone try and break the complaining habit by going 21 days in a row without complaining. Will gave purple rubber bracelets to everyone in attendance urging them to put the bracelet on either wrist and switch it to the other wrist with every spoken complaint. Will’s idea EXPLODED around the world.
Will’s 21-Day Complaint Free challenge has been recommended by Oprah, Maya Angelou, Dr. Oz, Tim Ferris, Joe Vitale, Gary Zukov, The Wall Street Journal, NBC’s Today Show, the ABC Evening News, NPR, and many, many more. Over 12 million people have taken the Challenge!
Will has written five books that have sold in excess of 3 million copies and have been translated into more than 25 languages. His first book, “A Complaint Free World,” (2007) is an international bestseller. His presentation clears up the “ear pollution” of complaining in a way that is engaging, inspiring and funny!
