July 15, 2022 – 47 Hertz customers have filed a lawsuit against the rental company that describes horror stories after they were allegedly falsely reported as having stolen its rental cars, and in some cases even jailed.
The lawsuit alleges systematic flaws in Hertz’s reporting of thefts, including not recording rental extensions, falsely claiming customers haven’t paid, failing to track its own vehicle inventory and failing to correct false reports to police.
“We are reviewing and considering each claim brought against Hertz on its individual merits,” Hertz spokesman Jonathan Stern said. “We have begun extending settlement offers to dozens of claimants and will continue to do so on a case-by-case basis.”
