ARI’s Brian Matuszewski has again penned an outstanding column in The Sustainable Fleet. Talking about the disruptive force of the rise of the sharing economy, he says the fleet industry is not immune to the changes that are happening all around us.
CX guru Jeofrey Bean is a marvel. If you are striving for improved customer retention and loyalty, Jeofrey has some fine advice for you in his latest Fleet Customer Experience column.
Echoing the entire fleet industry, we wish Bob Graham, ARI’s venerable VP of Vehicle Remarketing, a most interesting and happy retirement!
We are taking a holiday break here at Fleet Management Weekly and will publish our first newsletter of 2016 on January 5th. We will, however, continue to update our website, FleetManagementWeekly.com daily, so please check in with us for the latest news.
We wish our readers a delightful holiday season and a happy and healthy New Year!
Janice Sutton
Executive Editor